Documentation Manager

Leads the engineering documentation function by managing product data, documentation processes, and technical records throughout the product lifecycle. This role works cross-functionally with engineering, manufacturing, sourcing, quality, and operations teams to ensure product structures, bills of materials, drawings, specifications, and engineering changes are accurate, controlled, and properly maintained within PLM and ERP systems. The position also provides leadership and development for the engineering change management and documentation teams while driving process consistency, data integrity, and continuous improvement initiatives.

Duties and Responsibilities

• Lead and manage the engineering change management and documentation teams, including workload prioritization, performance management, mentoring, and development
• Oversee the creation, release, revision, and archival of engineering documentation including drawings, specifications, bills of materials (BOMs), and related technical records
• Manage engineering change processes including ECOs, ECNs, deviations, disposition activities, and release coordination
• Ensure product data accuracy and consistency across PLM and ERP systems
• Collaborate with engineering, manufacturing, sourcing, quality, and operations teams to support new product introduction (NPI) and ongoing production activities
• Develop, maintain, and improve documentation standards, workflows, procedures, and configuration management practices
• Support implementation, administration, and continuous improvement of PLM and ERP systems and related engineering processes
• Coordinate cross-functional review and approval workflows for technical documentation and engineering changes
• Monitor documentation metrics and identify opportunities to improve efficiency, quality, and process compliance
• Support internal and external audits by ensuring documentation and records comply with company and regulatory requirements
• Assist in troubleshooting product data, BOM, and configuration issues impacting manufacturing or supply chain operations
• Develop and maintain training materials, work instructions, and best practices related to engineering documentation processes
• Drive continuous improvement initiatives focused on process standardization, data governance, and operational efficiency

Scope

• Requires advanced knowledge and experience within engineering documentation, configuration management, and product data management disciplines
• Provides leadership and direction to documentation personnel and cross-functional project teams
• Maintains deep understanding of company products, engineering workflows, manufacturing processes, and business systems
• Solves complex documentation, process, and product data challenges using technical expertise and critical thinking
• Analyzes processes and implements improvements to support organizational efficiency and data accuracy
• Operates with a high degree of independence, judgment, and accountability

Education and Experience

• Bachelor’s degree (BA/BS) in Engineering, Engineering Technology, Technical Management, Business, or related field with 5+ years of relevant experience preferred, or equivalent combination of education and experience
• Minimum 2+ years of leadership or supervisory experience managing a technical or documentation team
• Experience working with PLM and ERP systems in a manufacturing environment required
• Strong understanding of engineering change management, BOM structures, revision control, and product lifecycle processes
• Experience supporting cross-functional engineering and manufacturing operations
• Strong written and verbal communication skills
• Proficiency with Microsoft Word, Excel, Teams, and related business systems
• Experience with Atlassian Jira or similar project management tools preferred
• Experience with ISO 9001 or regulated quality systems preferred