Divisional Knowledge Manager

Make a measurable impact from day one. Everywhen is looking for a delivery-focused Knowledge Manager to lead the transformation of knowledge across our contact centre, self-service and training environments. This is a hands-on role where your immediate focus will be driving operational improvements through high-quality, accessible knowledge content that supports our Agent Copilot rollout, IVR self-service capabilities and colleague development programmes. Initially offered as a 12-month fixed-t…