Conversational Designer

The role The Conversational AI Designer is responsible for creating intuitive, engaging, and highly effective conversational experiences for Auto & General's Agentic AI solutions. This role focuses on the user-centred design of interactions, crafting dialogue, defining persona, and mapping complex customer journeys to ensure seamless and helpful automated and AI-assisted conversations. What you’ll be doing Design end-to-end conversational flows for chatbots, voicebots, and AI features, includin…