Content Strategist

Title : Content Strategist

Location : Philadelphia, PA (Onsite Position)

Job ID: 428122

Job Description:

Must Have Technical/Functional Skills

• Knowledge management experience with an understanding of responsive design

• Understanding of Information Architecture on web and mobile experiences

• Excel proficiency with a focus on content management and working knowledge of Figma, Jira and Confluence

• UX writing experience and exceptional attention to detail and proofreading skills

• Bachelor’s degree

• Portfolio that demonstrates a range of digital experiences and UX writing

• Good to have background or strong interest in banking or financial operations

Roles & Responsibilities

• Work directly and collaboratively with your Design team and business partners to develop and produce effective end-to-end customer experiences across all digital channels

• Understand customer goals, business requirements, technical constraints, and be able to work in hyper manual systems

• Create content that upholds the organization’s tone of voice

• Simplify the customer experience through succinct and thoughtful microcopy

• Deliver legal and ADA compliant copy decks based on established style guides

• Support, develop and participate in presentations to internal stakeholders

• Manage multiple deadlines on numerous concurrent jobs

Education

Bachelor’s degree