Content Designer

One of our Federal Government Clients is seeking to engage a Content Designer – APS6

Please check below all the job details:

1. Contract Duration: 07 Months with possible extension
2. Work Location: All states offices across Australia (Hybrid available)
3. Work Arrangement: Min 03 Days a week require to work from state office.
4. Eligibility: You must need to be Australian Citizen
5. Tentative Start Date: 1st Dec 2026
6. Working Hours: 7.5 hours a day/ 37.5 hours a week

Key duties and responsibilities:

Responsibilities of the Content designer include:

• Designing, planning and writing content that meets user needs and is easy to understand.
• Implementing best practice using style guides, content patterns, content strategies and policies.
• Developing and maintaining relationships with stakeholders at all levels.
• Using evidence, data and research to improve content and user experience.
• Working with multidisciplinary teams in an agile project environment, and using azure dev ops to manage work.
• Participating in workshops and planning events to develop requirements and features.
• Preparing documents, presentations and talking points.
• Working autonomously and as part of a team.
• Providing support to content leads, channel leads, director and mentoring less experienced staff.

Technical skills:

Experience with content production and analysis software such as Gather Content, Google Analytics and Google Search Console (desirable) and experience with html

About the project:

Contractor staff support work on:

• Reforms to assessment and triaging for individuals in online services.
• Enhancements to the search function and information architecture of Workforce Australia.
• Digital Employment Fund streamlining.
• Stream 3 trial.
• Career mapping.

Essential Criteria:

• Experience in writing, editing, structuring, and maintaining complex content that meets user needs.
• WorkforceAustralia.gov.au website (public and authenticated content), mobile app, digital assistant, notifications sent through email, SMS and mobile app
• Excellent written and verbal communication, consultation and stakeholder management skills.
• Ability to apply Australian Government and department style guides such as WCAG 2.1, Government Style Manual and Digital Service Standards.
• Experience working with and in multidisciplinary teams in an agile project environment.
• Experience in providing advice to management and the senior Executives about content design.
• Work autonomously, use initiative and self-direction, lead and manage staff in a team environment, and manage competing priorities.

Desirable Criteria:

• Tertiary qualifications in relevant communications field.
• Short courses in writing, content design, online accessibility or user experience (UX) design.
• Previous experience in system related communications with a strategic communication approach to content.

The Next step is easy: If you are interested, you may send an email to Krishna.R@italliance.com.au

Referral incentive program: As always, we have the candidate referral incentive program through which you will get $1000 for each successful referral after the successful selection and joining of the referred candidates