Contact Center L&D Coach & Curriculum Designer

Smollan is seeking an experienced Learning and Development Specialist to design and deliver training programmes, coach employees and assess performance. You will focus on contact centre training and create effective learning content aligned to operational goals. The role requires strong facilitation skills, instructional design ability, and a track record of driving client satisfaction through well-trained staff. Join a team committed to continuous improvement. J-18808-Ljbffr