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AI/ML Technical Writer

Hackmamba • Remote/Nationwide
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About Hackmamba

At Hackmamba, we help software companies drive revenue growth and product adoption through product-focused technical marketing content and documentation. Our mission is to distill your product's essence through crisp, high-quality, and authoritative technical content, enhancing customer acquisition and retention and driving faster decision-making.

Job Description

We seek an AI/ML Technical Writer with a unique blend of technical expertise and literary skills to create content that informs, educates, and converts. As a writer for Hackmamba, you will develop compelling AI/ML content to guide prospects through every buying stage, reduce support costs through personalized guides, and increase customer retention by making an assigned product easily understandable.

Responsibilities

  • Create tutorials, and blog posts that accompany product features and assist users in maximizing their experience.
  • Work closely with technical teams to ensure all content is accurate, up-to-date, and reflects Hackmamba's commitment to quality, speed, and detail.
  • Collaborate with the editorial team to refine and polish content.
  • Contribute to our strategy of distributing content through our extensive community and partners, ensuring high ROI and product visibility

Qualifications

  • Proven experience as a technical writer in the software/tech industry.
  • Experience as an AI or ML engineer.
  • Strong technical background with an understanding of software development, APIs, and system architecture.
  • Exceptional writing and editing skills, with a keen eye for detail.
  • Ability to grasp complex technical concepts and make them understandable in text and images.
  • Excellent communication and collaboration skills.

Why Hackmamba?

Join a team where thought leadership is our forte and your work is integral to a lean, efficient team focused on delivering high-value outcomes. Enjoy the support of a robust community of creators and benefit from a transparent, professional production process that values expertise and scalability.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Marketing, Public Relations, and Writing/Editing
  • Industries

    Marketing Services

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