AI Information Architect/ Content Strategist

What you can expect You will design the information architecture that shapes how customers find answers through self-service support. You will use AI-driven content tools to build and scale intuitive knowledge systems. You will make complex product information effortlessly discoverable. About the Team Our team designs and manages the knowledge base that powers customer self-service support. We partner with content strategists, product managers, and engineers to build seamless experiences. We ex…