Documentation Leadership & Technical Writing Manager Jobs

Job Title: Microsoft 365 Technical Writer/Communications Specialist Location: Remote work authorized, with occasional travel to customer facilities/company meetings as required. Employment Type: Full-Time. Description Vamonos IT, a leading provider of technology solutions and digital transformation services for organizations of all sizes, is seeking a talented and dynamic Microsoft 365 Technical Writer/Communications Specialist to join our growing team. This role is integral to the success of o…

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and …

Job Summary: The primary role of this Technical Publications Manager is to maintain a complete record of all AIA technical documentation, acquire and update any and all technical documentation as needed, convert all technical documentation to a digital format, and make all technical documentation accessible through the AIA intranet. Duties/Responsibilities: Maintain up-to-date record of all technical publications Acquire and update technical publications and support list as new revisions are re…

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, buildi…

Our client is a Pharmaceutical is a technology-focused contract development and manufacturing organization (CDMO) specializing in solid, semi-solid, and liquid dosage forms, with differentiated expertise in controlled substances manufacturing. With facilities in the United States and Canada, supports leading pharmaceutical companies through high-quality manufacturing, operational excellence, and customer-focused solutions. The Technical Writer, Sterile Operations will develop, revise, and maint…

Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery…

Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.Responsibilities AI Strategy & Architecture: Define and drive enterprise architecture for Agentic AI, Knowledge Engineering, and AI-powered decision systems across AWS, GCP, and on-prem environments. Agentic AI Platforms: Design scalable multi-agent architectures using A2A collaboration, memory systems, reasoning frameworks, tool use, and workflow orchestration. Claude & AWS AgentCore Enablement: Architect agentic workflows that leverage the Claude ecosystem, Claude Code-style engineering workflows, and AWS AgentCore-based agent runtime patterns. MCP-Based Connectivity: Architect MCP-based access patterns that allow agents to securely interact with enterprise tools, APIs, knowledge repositories, data platforms, and engineering systems. Knowledge Engineering: Architect enterprise knowledge fabrics, ontologies, taxonomies, metadata models, and knowledge graphs for engineering and manufacturing use cases. RAG & GraphRAG Solutions: Design and optimize retrieval, semantic search, grounding, citation, graph traversal, and context engineering frameworks. Knowledge Management: Develop LLM Wiki architecture, knowledge curation workflows, governance, and knowledge lifecycle processes. Semantic Integration: Implement entity resolution, schema mapping, semantic interoperability, and cross-source knowledge integration across cloud and on-prem sources. AI-Powered Reasoning: Build graph traversal, semantic reasoning, and context-aware agent capabilities across connected knowledge ecosystems. Hybrid Platform Architecture: Design technology-agnostic AI solutions across AWS, GCP, on-premises compute, Kubernetes, distributed storage, and hybrid data platforms. AI Governance: Establish standards for security, compliance, access control, observability, explainability, Responsible AI, and operational excellence. Technology Leadership: Evaluate emerging technologies, define reference architectures, and drive AI platform adoption across engineering organizations. multi-functional Collaboration: Partner with engineering, manufacturing, product, validation, data, and business teams to identify and deliver high-value AI solutions. Innovation & Enablement: Lead proof-of-concepts, mentor technical teams, and promote standard processes in Agentic AI, Knowledge Engineering, and software architecture.ExpertiseApplying Artificial Intelligence in workflows to improve build efficiency Claude Ecosystem: Claude, Claude Code-style coding workflows, prompt/context design, agentic engineering workflows, skill-based automation, MCP-enabled tool access, and enterprise adoption patterns. AWS AgentCore & AWS AI Architecture: AWS AgentCore, AWS-native and hybrid agent runtime patterns, compute, storage, serverless, large-scale data processing, managed graph or retrieval services, and secure enterprise deployment patterns. Agentic AI & A2A Systems: A2A-based agent collaboration, ReAct, Plan-and-Execute, Reflection, Supervisor Patterns, Tool Use, Memory Systems, and Workflow Orchestration. MCP & Tool Connectivity: MCP-based integration with enterprise tools, APIs, data sources, knowledge repositories, agent tools, and governed execution environments. Generative AI & Retrieval: Large Language Models, RAG, GraphRAG, Semantic Search, Retrieval Optimization, Reranking, Grounding, and Context Engineering. Knowledge Graphs & Semantic Systems: Ontology Engineering, Taxonomy Design, Semantic Modeling, Knowledge Representation, and Enterprise Knowledge Architecture. Graph Technologies: Neo4j, AWS Neptune, RDF/OWL, Property Graphs, Graph Traversal, Graph Reasoning, Cypher, and SPARQL. Vector Databases: Pinecone, ChromaDB, Weaviate, Milvus, Qdrant, FAISS, and similar retrieval platforms. AI Development Frameworks: Python, LangChain, LlamaIndex, LangGraph, Claude Code-compatible workflows, and AI Orchestration Frameworks. Document Intelligence & Knowledge Ingestion: JIRA, Confluence, SharePoint, Bitbucket, Wikis, Specifications, Technical Documents, and Enterprise Knowledge Repositories. Embedding & Retrieval Pipelines: Embedding Models, Metadata Extraction, Vectorization, Indexing, Document Processing, and Retrieval Evaluation. Entity Resolution & Semantic Integration: Schema Mapping, Master Data Alignment, Semantic Interoperability, and Cross-Source Knowledge Integration. GCP Architecture: GCP-native and hybrid AI patterns, including BigQuery-centered analytics, data pipelines, feature engineering, and manufacturing data integration. On-Premises Engineering Systems: Integration with local engineering repositories, validation environments, tester data, file systems, sensitive IP stores, and governed internal platforms. Hybrid Enterprise Integration: APIs, Microservices, Event-Driven Architectures, Enterprise Integration Patterns, Observability, Security, Governance, and Policy Enforcement.Proven ability to leverage AI‑assisted (vibe) coding techniques to improve efficiency or automate design and analysis methodologiesLeverage AI tools to automate the tools and workflowQualifications Education: Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, Software Engineering, or a related technical field. Experience: 8+ years in software engineering, AI/ML, enterprise architecture, platform engineering, or knowledge engineering. AI & Knowledge Systems: Experience designing and delivering enterprise-scale Agentic AI, Generative AI, RAG/GraphRAG, and knowledge-driven solutions. Hybrid Architecture: Experience designing solutions across AWS, GCP, on-premises systems, Kubernetes, and distributed enterprise platforms. Claude / Agentic Tooling: Hands-on experience or strong working knowledge of the Claude ecosystem, agentic coding workflows, MCP-based integrations, and AWS AgentCore-style agent platforms. Technical Leadership: Proven ability to lead architecture, technology selection, solution delivery, and organizational adoption of emerging technologies. Communication & Collaboration: Strong stakeholder management, communication, problem-solving, and cross-functional leadership skills.Preferred Domain Exposure Industrial / Engineering Context: Experience applying AI and knowledge engineering to semiconductor, NAND, storage, firmware, validation, manufacturing, reliability, quality, product lifecycle, root cause analysis, or systems engineering environments.About Micron Technology, Inc.We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.To learn more, please visit micron.com/careersAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_india@micron.comMicron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Computer Hardware Manufacturing, Appliances, Electrical, and Electronics Manufacturing, and Semiconductor Manufacturing

Wolfia (YC S22, Khosla Ventures) is an AI teammate for customer-facing grunt work. We answer security questionnaires, RFPs, and technical reviews for teams at Miro, CircleCI, and Handshake. Think of the 400-question security review that eats your best engineer’s week: we want to be the thing that answers it before lunch.We’re hiring a Content Designer to make everything we publish look as sharp as the product works. You’ll work directly with our marketing lead and the founder.What you’ll makeVisuals for launches, blog posts, and product announcements: diagrams, illustrations, social cards, OG images.LinkedIn and social graphics for founder and company content, on a weekly cadence.Sales and marketing collateral: one-pagers, case study layouts, event invites, decks.Simple motion or GIF assets for product walkthroughs when a static image isn’t enough.A lightweight brand system (templates, components in Figma) so the team can self-serve the easy stuff.Product design: UI mockups, screens for launches and docs, and polish passes on in-product surfaces.Written copy where it touches the visual: headlines, social captions, diagram labels, and microcopy drafts that ship with the asset.How we workFast cycles: most assets go from brief to shipped in days, not weeks.AI-native: we expect you to generate with AI tools and direct them with taste. AI output that looks like AI output doesn’t ship.What we’re looking forA portfolio that shows range: crisp B2B/SaaS visuals, strong typography, and at least a few things that made you stop scrolling.One piece that explains something complicated: a diagram, an infographic, a technical launch visual. That piece matters more to us than your prettiest one.You can take a rough idea (“explain this workflow in one image”) and come back with something clearer than the brief.You work in Figma, deliver organized files, and hit deadlines without chasing.Strong written English is a hard requirement: you’ll write headlines, captions, and labels yourself, not just design around copy someone else wrote. Writing samples welcome alongside the portfolio.Candidates with an edgeExperience designing for a developer, security, or enterprise SaaS audience.Illustration or motion skills on top of core visual design.You’ve worked with US startups remotely before.If all goes well, an offer follows within a day of the final conversation. We move fast! Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Why AllvueWe are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems!Allvue and Vista Equity PartnersAllvue is proud to be part of the Vista Equity Partners portfolio; a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With $100B+ in assets under management and a portfolio of 90+ companies worldwide, Vista accelerates growth through proven operational best practices, global networks, and a long-term commitment to building category leaders. Being part of the Vista family means access to a powerful global ecosystem, shared innovation frameworks, leadership development programs, and a network of 90+ high-growth technology companies. Vista in India Vista has a deep and growing presence in India, with 45+ portfolio companies employing over 17,000 professionals across engineering, product, customer success, and operations. This ecosystem drives innovation, collaboration, and career mobility giving professionals exposure to global best practices while working on solutions that shape the future of enterprise software. Vista's Commitment to AI and Innovation Vista is pioneering the adoption of Agentic AI across its global portfolio through its Agentic AI Factory: a framework designed to help companies embed intelligent, autonomous AI systems into products, operations, and customer experiences. Portfolio companies benefit from advanced AI tools, shared innovation frameworks, and infrastructure that accelerates responsible AI adoption at scale; including AI training initiatives, portfolio-wide hackathons, and leadership forums.The OpportunityAs an AI & Knowledge Specialist within a SaaS company specializing in financial services, this role supports the development, adoption, and continuous improvement of AI-enabled workflows, knowledge content, and operational reporting. The position partners closely with Support, Service Management, and cross-functional stakeholders to help build and refine AI agents, maintain knowledge assets, create dashboards, and identify opportunities to automate, standardize, and improve service delivery. Strong analytical skills, content stewardship, and a practical understanding of AI tools, ITSM, and knowledge management are important to succeed in this role. This position works within established guidelines and receives guidance on new assignments while building deeper expertise over time.What You'll DoAI Agent Development and EnablementSupport the build, maintenance, and continuous improvement of AI agents that support internal operations, client support, and knowledge workflows. Evaluate AI-enabled use cases and recommend practical applications that improve efficiency, consistency, and service quality. Use AI tools to assist with analysis, content creation, solution development, summarization, and operational decision support, including building solutions when appropriate. Knowledge Content Strategy and GovernanceSupport the creation, review, organization, and updating of knowledge content, including articles, guides, FAQs, and supporting resources. Partner with Support teams and subject matter experts to identify knowledge gaps and help ensure content is accurate, searchable, user-friendly, and aligned to business needs. Monitor knowledge health by tracking article usage, feedback, content gaps, and opportunities for lifecycle maintenance. Reporting and Business IntelligenceCreate and maintain Power BI dashboards and reporting that provide visibility into support trends, knowledge usage, and operational performance. Analyze data to identify patterns, recurring issues, and opportunities for performance improvement. Translate insights into clear recommendations that support leadership decisions and operational planning. Operational Support and AnalysisAssist with client issues and operational analysis by identifying trends, root causes, and opportunities for process or content improvement. Support service teams by helping refine workflows, improve documentation, and reduce avoidable effort. Contribute to issue triage, escalation support, and operational follow-up as needed. Continuous Improvement and Cross-Functional CollaborationLook for opportunities to automate and improve processes through AI, reporting, and knowledge management practices. Collaborate effectively with cross-functional teams to gather requirements, clarify needs, and help deliver practical solutions. Support adoption of AI and knowledge tools by helping teams understand how to use them effectively in day-to-day work. What You'll BringDemonstrated ability to learn quickly, work within defined guidelines, and contribute to operational and business process improvements in a SaaS environment. Proven ability to collaborate effectively across cross-functional teams including support, product, engineering, and operations. Experience gathering, refining, and translating requirements into actionable operational, knowledge, or technical support solutions. Strong analytical and problem-solving capabilities with the ability to evaluate data, identify trends, and develop clear recommendations. Working knowledge of AI-enabled workflows, AI agent use cases, and practical automation approaches that improve efficiency and support organizational objectives. Experience managing or supporting knowledge content, including article development, content review, lifecycle maintenance, and content governance. Ability to communicate findings, recommendations, and operational updates clearly to both technical and non-technical stakeholders. Understanding of IT Service Management (ITSM) principles, including ITIL and Knowledge-Centered Service (KCS), and their application within customer support operations. Technical & System Proficiency Advanced proficiency with Microsoft Excel and business intelligence/reporting tools such as Power BI. Experience working with data platforms and analytics tools, including Snowflake or comparable technologies. Working knowledge of workflow and collaboration platforms including Jira, Confluence, and Slack. Experience leveraging AI productivity and automation tools such as ChatGPT, Microsoft Copilot, and Atlassian Intelligence to improve operational efficiency. Ability to configure basic workflow automations, dashboards, and reporting solutions to support operational processes and governance activities. AI Skills And ExperienceDemonstrates curiosity and adaptability in learning and applying emerging AI technologies to improve individual and team effectiveness. Ability to leverage AI tools responsibly to enhance productivity, research, analysis, content creation, problem-solving, and decision-making while maintaining appropriate human oversight. Understands the importance of data privacy, confidentiality, security, and responsible AI practices when using AI-enabled tools. Evaluates AI-generated outputs for accuracy, relevance, and business appropriateness, exercising sound judgment before applying or sharing results. Willingness to continuously develop AI knowledge and adopt new AI capabilities that support business objectives and operational excellence. Education And/or ExperienceBachelor’s degree in Business Administration, Information Systems, Data Analytics, Operations Management, or a related field; equivalent practical experience accepted. 2+ years of related experience in business analysis, knowledge management, operational support, process improvement, reporting, or related functions within a SaaS organization, preferably in financial services. Internship, academic project, or early professional experience supporting cross-functional operational initiatives or process improvement is preferred. Familiarity with AI-enabled business operations, analytics-driven decision-making, and operational workflow optimization. Relevant certifications such as ITIL Foundation, Certified Business Analysis Professional (CBAP), or Agile-related certifications are preferred but not required. SUCCESS DRIVERS Drives Results: Deliver consistently, even in tough conditionsEnsures Accountability: Hold yourself and your team to the standard Instills Trust: Lead with honesty, integrity, and authenticity Instills Courage: Lean into hard conversations and challenges Directs Work: Run the work efficiently and effectively Collaborates: Build partnerships across the organization Education/CertificationsLanguage SkillsFluency in English, including written, verbal, and presentation communication skills. Ability to communicate effectively with cross-functional stakeholders, including technical teams, operational leadership, and business partners. How You'll SucceedDrives Results Deliver consistently, even in tough conditionsEnsures Accountability Hold yourself and your team to the standardInstills Trust Lead with honesty, integrity, and authenticityInstills Courage Lean into hard conversations and challengesDirects Work Run the work efficiently and effectivelyCollaborates Build partnerships across the organizationHow We'll Take Care Of YouHealth Coverage options along with other voluntary benefits Enterprise Udemy membership with access to thousands of personal and professional development courses 401K with Company match up to 4% or Employee Pension plan Competitive pay and year-end bonus potential Flexible PTO Charitable Donation matching, along with Volunteer and Voting PTO Numerous team building activities to promote collaboration in a fun and fast-paced work environment EEOC StatementAllvue Systems provides equal employment opportunities (EEO) for all employees and applicants for employment. We recognize the real value of bringing people together from diverse backgrounds, experiences and perspectives - we don’t just accept difference, we celebrate and support it. We are committed to advancing these efforts through our strategies to hire, promote, create and support a diverse and inclusive environment throughout our workforce and workplace. It is our policy to prohibit discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. In addition, Allvue will provide reasonable accommodations for qualified individuals with disabilities.Global Inclusion StatementAllvue Systems is committed to building a diverse, inclusive, and equitable workplace where everyone feels they belong. We welcome applicants of all backgrounds, experiences, and perspectives because we know that the best ideas come from teams that reflect the world we serve. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by applicable law. Show more Show less Seniority level Entry level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Software Development

Position Title:Knowledge Engineering ManagerPosition Type: Regular - Full-TimeRequisition ID: 44036In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.About The Role.The Knowledge Engineering Lead is responsible for owning and evolving McCain’s Context Mesh, the proprietary knowledge layer that powers AI use cases across the enterprise. This role ensures that AI solutions are grounded in accurate, trusted, and business-validated knowledge across commercial, manufacturing, agriculture, supply chain, and corporate domains. Reporting to the VP, Artificial Intelligence, the position leads the organization’s knowledge engineering practice, manages domain-specific knowledge teams, and enables the successful integration of knowledge assets across the McCain AI stack, including Azure, Anthropic foundation models, Distyl technologies, Databricks, SAP, and Salesforce.What You’ll Be Doing.Own and continuously evolve the McCain Context Mesh as the foundational knowledge layer supporting enterprise AI solutions.Define ontology architecture, taxonomy frameworks, metadata standards, and governance processes for McCain’s AI ecosystem.Lead and develop two domain sub-leads responsible for Commercial/Sales and Agriculture/Supply Chain ontologies.Establish and enforce knowledge engineering standards, methodologies, and quality controls across all domains.Coordinate cross-domain alignment and resolve ontology, taxonomy, and semantic modeling conflicts.Deploy and oversee Knowledge Engineers assigned to active AI use-case pods, ensuring consistent standards and practices while supporting project delivery.Partner with AI Platform & Engineering teams to integrate the Context Mesh into Distyl’s Distillery, Context Mesh, and Refinery capabilities.Ensure knowledge assets are grounded in Databricks data platforms and remain accessible, scalable, and reusable across AI applications.Collaborate with business leaders and subject matter experts to validate ontologies, capture emerging knowledge, and embed real-world workflows into AI solutions.Work closely with Forward Deployment Engineers, Use Case Governance & Operations, and the Architecture Review Board to ensure knowledge quality, source traceability, Responsible AI compliance, and architectural alignment.Drive the adoption of reusable knowledge patterns and semantic frameworks across the AI organization.Measure and improve the impact of knowledge engineering on AI solution accuracy, reliability, and business outcomes.What You’ll Need To Be Successful.Bachelor’s degree in Computer Science, Engineering, Information Science, Linguistics, or a related field; advanced degree preferred.18+ years of experience in knowledge engineering, ontology design, taxonomy management, semantic modeling, master data management, or a related discipline.5+ years of people leadership experience managing specialized technical teams.Deep expertise in ontology design and semantic technologies, including OWL, RDF, SKOS, or equivalent modeling frameworks.Experience building and managing knowledge graphs, semantic layers, and enterprise knowledge architectures.Strong understanding of vector embeddings, retrieval-augmented generation (RAG), and knowledge-grounding techniques for AI systems.Experience working with Databricks or comparable lakehouse and data-platform technologies.Proven ability to bridge complex business domains with AI, machine learning, and data-driven solutions.Strong stakeholder management, communication, and influencing skills across both technical and business audiences.Experience partnering with enterprise architecture, governance, and AI platform teams.Experience within consumer packaged goods (CPG), food service, agriculture, manufacturing, or comparable enterprise environments is an asset.Demonstrated ability to build scalable knowledge-management practices that improve AI performance, trustworthiness, and adoption.About The Team.The Knowledge Engineering Lead leads McCain’s centralized Knowledge Engineering function and reports directly to the VP, Artificial Intelligence. The role oversees two domain-focused sub-leads responsible for Commercial/Sales and Agriculture/Supply Chain knowledge domains and provides functional leadership to Knowledge Engineers deployed into AI use-case pods. Working in close partnership with AI Platform & Engineering, Forward Deployment Engineering, Use Case Governance & Operations, Enterprise Architecture, and business stakeholders, the team ensures that McCain’s AI solutions are powered by trusted, reusable, and business-relevant knowledge assets that create sustainable competitive advantage.About McCain.<a tabindex="0" href="https://www.mccain.com/about-us/our-purpose-values/" target="_blank" rel="noopener noreferrer" data-tabster="{"restorer":{"type":1}}">Click Here to learn more about McCain and how we provide opportunities to make an impact that matters.Leadership principles.At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.AI & Digital Capabilities.At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture.The McCain Experience.We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.Our purpose is grounded in building meaningful relationships. We’re big believers in the power of working together in person—it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here. Job Family: Information TechnologyLocation(s): IN - India : Haryana : GurgaonCompany: McCain Foods(India) P Ltd Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Food and Beverage Manufacturing

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Direct message the job poster from White Horse Manpower Mathew John Mathew John Assistant Vice President-Recruitment and Workforce Management Company Description White Horse Manpower Consultancy Pvt. Ltd., established in 2007 and registered under the Companies Act, 1956, is a growth-focused talent acquisition firm headquartered in Bangalore, India, with an expanding presence in Dubai, UAE. The company delivers end-to-end recruitment solutions across diverse sectors, including IT and Digital Transformation, Banking and Financial Services, BPO/BPM/KPO/LPO, ITES, FinTech, Engineering, and Corporate functions. As a trusted recruitment partner to several Fortune 500 organizations, White Horse Manpower has strong expertise in BPO/BPM and Banking while actively growing in Technology, Digital, and international hiring. With operations in India and Dubai, the firm connects skilled professionals with leading global organizations across domestic and cross-border markets. Its mission is to bridge the gap between talent and opportunity by providing the right talent to the right organization at the right time, driving sustainable growth and performance.Role Description This full-time, on-site Technical Writer – DITA and Media Designing role is based in the Pune/Pimpri-Chinchwad area. The role involves creating, structuring, and maintaining high-quality technical documentation using DITA standards, including user guides, manuals, online help, and knowledge base content. The Technical Writer will collaborate with engineering, product, and support teams to gather technical information, ensure accuracy, and translate complex concepts into clear, user-friendly content. Responsibilities also include media design tasks such as developing visual assets, diagrams, and multimedia elements that enhance documentation usability and accessibility. The role requires adherence to documentation templates and style guidelines, continuous improvement of content quality, and timely delivery of documentation for product releases.QualificationsStrong skills in Technical Writing and Technical Communication to create clear, concise, and user-focused content.Experience in Technical Documentation and Documentation processes, including content planning, authoring, and maintenance.Ability to develop and update Manuals and other structured documentation using DITA or similar frameworks.Proficiency with documentation tools (e.g., XML/DITA editors, CCMS, or similar authoring tools) and basic media design software.Understanding of information architecture, content reusability, and version control practices.Strong analytical and research skills, with the ability to collaborate effectively with cross-functional technical teams.Excellent written and verbal communication skills in English.Bachelor’s degree in a relevant field such as Technical Communication, Engineering, Computer Science, or a related discipline, or equivalent practical experience.Prior experience in technical writing for software, IT, or engineering products is preferred.We're Hiring: Technical Writer – DITA & Media Designing📍 Location: Bangalore💼 Experience: 3+ Years💰 CTC: Up to ₹7 LPAAbout the RoleWe're looking for a Technical Writer who combines strong structured-authoring expertise with hands-on eLearning and multimedia content creation skills. If you're passionate about turning complex technical information into clear documentation and engaging training content, we'd love to hear from you.Key ResponsibilitiesCreate, manage, and maintain technical documentation using DITA/XML-based structured authoringDesign and develop interactive eLearning modules using Articulate 360 (Storyline 360 & Rise 360)Build SCORM-compliant (1.2/2004) courses and deploy them on LMS platformsConvert PowerPoint presentations into polished, professional MP4 training videosDevelop multimedia learning content that supports diverse training and documentation needsFollow technical writing best practices across the full documentation lifecycle — planning, drafting, reviewing, and publishingCollaborate with subject matter experts, product teams, and instructional designers to ensure content accuracy and clarityRequired Skills & Experience3+ years of experience in technical writing with strong DITA/XML documentation expertiseHands-on proficiency with Articulate 360 (Storyline 360 & Rise 360)Solid understanding of SCORM standards and LMS deployment processesExperience creating multimedia and interactive training contentSkilled at converting presentations into professional video formatsExcellent written communication and attention to detailStrong grasp of documentation lifecycle and structured authoring principlesInterested?📩 Apply now or DM/share your resume at hrteamwhmc@whitehorsemanpower.in#TechnicalWriter #DITA #Articulate360 #Storyline360 #Rise360 #SCORM #eLearning #InstructionalDesign #HiringNow #BangaloreJobs Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

About Dodo PaymentsDodo Payments is the billing and payments platform for AI-first companies. From credit-based billing and usage metering to subscriptions and global payments, we give AI and SaaS companies everything they need to monetize without building billing infrastructure. As a global Merchant of Record, we enable payments across 190+ countries, 80+ currencies, and 40+ payment methods. We're trusted by 50,000+ builders and founders worldwide and backed by leading global investors.About The RoleWe're looking for a Developer Relations Engineer to be the bridge between Dodo Payments and the developers who build on us. Our product is our API, and the developer experience is the product experience. You'll write the code samples, build the integrations, answer the hard questions, and turn developer feedback into product improvements. You'll spend your time equally between writing (docs, guides, sample apps) and engaging (community, support escalations, developer conversations), making it dramatically easier for an engineer to go from signup to first successful payment.This is a hands-on, technical role for someone who loves both shipping code and helping others ship.What You'll DoBuild and maintain sample apps, starter templates, and reference integrations across popular languages and frameworksWrite and improve technical content: quickstarts, API guides, tutorials, SDK documentation, and webhook recipesOwn the developer onboarding journey and relentlessly reduce time-to-first-integrationBe the technical voice in our developer community (Discord, GitHub, forums), answering questions and unblocking buildersTriage and reproduce developer-reported issues, then partner with engineering to get them fixedCollect and synthesize developer feedback into clear, prioritized signals for product and engineeringCreate demos, technical blog posts, and occasional talks or workshops that show developers what's possibleDogfood our APIs, SDKs, and docs, and be the first to catch friction before customers doWhat We're Looking For2-5 years of experience in developer relations, developer advocacy, software engineering, solutions engineering, or a similar hands-on technical roleGenuine engineering ability: you can build a working integration against an API and read others' code comfortablyStrong written communication; you can explain a technical concept clearly and make a quickstart that actually worksComfort with at least one of JavaScript/TypeScript, Python, Go, or similar, and the ability to pick up othersFamiliarity with REST APIs, webhooks, SDKs, and authentication patternsEmpathy for developers and the patience to meet them where they areBias for action and comfort with the ambiguity and pace of an early-stage startupNice to HaveExperience building developer-facing content or community for an API-first or infrastructure productBackground in fintech, payments, billing, or other regulated infrastructure productsPublic footprint: open-source contributions, technical blog, talks, or an active developer community presenceExperience with payment integrations, usage metering, or subscription billingFamiliarity with documentation tooling and API reference generators (OpenAPI, etc.)Why Join UsShape the developer experience for the monetization layer of the AI economy at one of the fastest-shipping teams in fintechHigh ownership and direct impact: the docs you write and tools you build are the first thing every customer touchesWork alongside a passionate, tight-knit team in our Bangalore officeCompetitive salary and meaningful equitySkills: api,docs,building,builders,developer relations Show more Show less Seniority level Associate Employment type Full-time Job function Engineering and Information Technology Industries Financial Services

About The TeamYou will join a global team of experienced instructional designers and learning professionals responsible for creating learning solutions that support employees across the organization. The team works closely with business stakeholders, subject matter experts, program managers, and learning consultants to deliver high-quality learning experiences while continuously exploring emerging technologies, and AI-enabled ways of working.Who Are We Looking ForAs a Senior Associate instructional designer, you will create learning solutions that help employees build the knowledge and skills they need to succeed in their roles. You will review and organize information from a variety of sources, determine the best way to present it, and develop learning materials that meet business objectives and quality standards. You will work closely with subject matter experts, program managers, colleagues, and stakeholders across locations, functions, and levels of the organization to understand requirements, gather feedback, and deliver effective learning solutions. As part of a global learning team, you will manage multiple priorities, contribute to process improvements, and explore new technologies and ways of working that enhance the learning experience.What Will You Be Responsible ForReview, research, and organize information from multiple sources to develop accurate learning content, addressing gaps and ambiguity through stakeholder input, online research, and AI tools. Apply instructional design and adult learning principles to create learning objectives, assessments, and learning experiences that support business and learner needs. Partner with subject matter experts and stakeholders throughout the development process to validate content, incorporate feedback, and deliver effective learning solutions. Design, develop, and maintain learning solutions using approved authoring and design tools, ensuring alignment with quality benchmarks, branding, and development standards. Manage multiple projects by prioritizing work, tracking progress, communicating risks, and collaborating with stakeholders across locations and functions to support successful delivery. Apply strong attention to detail to ensure learning materials are accurate, easy to navigate, and free of functionality issues through thorough reviews, testing, and constructive feedback. Support a collaborative team environment through knowledge sharing, teamwork, participation in team initiatives, and contributions to continuous improvement efforts. What We ValueProven experience applying instructional design and adult learning principles to design and develop effective learning solutions. Strong research, comprehension, and analytical skills, with the ability to learn unfamiliar topics, identify content gaps, resolve ambiguity, and work effectively with incomplete information. Exceptional written and verbal communication skills in English, with the ability to translate complex information into clear, concise, and engaging learning content. Strong visual design skills, including knowledge of layout, typography, color, visual hierarchy, and user experience principles. Hands-on experience with Articulate Storyline, Rise, Vyond, and Adobe Creative Suite to develop eLearning, multimedia, and performance support materials. Strong stakeholder management and collaboration skills, with the ability to work effectively with project teams and business stakeholders across locations, functions, and levels of the organization. Strong organizational skills and attention to detail, with the ability to manage multiple priorities, maintain quality standards, and deliver accurate, user-friendly learning materials. Working knowledge of Learning Management Systems (LMS), SCORM standards, AI-enabled tools, and Microsoft 365 applications, with a commitment to continuous learning and technology adoption. Working knowledge of HTML, CSS, and JavaScript. Experience creating animated learning content using Vyond or similar tools. Knowledge of accessibility and inclusive design principles. Experience working in highly regulated or financial services environments. Education And Preferred QualificationsBachelor's degree or equivalent work experience. 5 years of experience in instructional design, eLearning development, learning experience design, or a related role. Why Join UsOpportunity to work on a wide variety of learning initiatives. Exposure to global stakeholders and projects. Opportunity to work with modern authoring tools and AI-enabled workflows. Collaborative team environment with experienced learning professionals. Opportunities for continuous learning and career growth. Minimum Salary$0 AnnualThe minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.We OfferPermanent contract from day one Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off) Gold Medical Package for employees and their families (partner and children) Premium life insurance package and private pension plan Wide range of soft skills training, technical workshops, language classes and development programs Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice Variety of well-being programs Additional benefits available depending on the seniority of the roleAbout State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO StatementState Street's Speak Up LineZałącznik do standardu Whistleblowing i Speak Up SSBI GmbH dla Oddziału w PolsceJob ID: R-794701 Show more Show less Seniority level Not Applicable Employment type Full-time Job function Education and Training Industries Financial Services, Investment Banking, and Investment Management

Direct message the job poster from Simplilearn Shreya D.N Shreya D.N Talent Acquisition Associate @Simplilearn Location: BangaloreWork Mode: OnsiteExperience: 3+ YearsWorking Days: Monday – FridayJoining: Immediate Joiners PreferredAbout the RoleWe are looking for a Lead Instructional Designer – Tech with strong Instructional Design expertise and a solid understanding of technical concepts to create impactful, learner-centric digital learning experiences.Key ResponsibilitiesDesign and develop WBT/eLearning and ILT learning solutions, including storyboards, presentations, projects, scripts and other learning assets.Collaborate with SMEs and stakeholders to transform complex technical concepts into effective learning experiences.Review, edit and enhance content for technical accuracy, instructional quality and learner effectiveness.Apply Instructional Design methodologies and adult learning principles.Lead, mentor and support team members while ensuring content quality and timely delivery.Contribute to improving learning content, processes and overall learner experience.Required Skills & Experience3+ years of experience in Instructional Design / Learning Design.Strong proficiency in Instructional Design tools, principles and methodologies.Mandatory: Strong knowledge of technical concepts such as Java, C++, Python, Data Science, AI/ML, Cloud or related technologies.Strong experience in content review and quality assurance.Experience in team handling, mentoring or leading a team.Excellent communication, stakeholder management and attention to detail.Candidates currently residing in Bangalore and available to join immediately will be preferred.Why Join Us?Be part of a team where Technology + Instructional Design come together to create meaningful learning experiences for professionals and learners.SimplilearnDesign. Create. Enable Digital Learning. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries E-Learning Providers

Customer Excellence Bengaluru HybridInstructional Designer / Senior Instructional DesignerSyncron Is a Leading SaaS Company With Over 20 Years Of Experience, Specializing In Aftermarket Solutions. Our Service Lifecycle Management Platform Offers Domain-fit Solutions ForSupply Chain optimization,Pricing strategy,Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.About The RoleSyncron Learning builds scalable learning and certification programs for customers and partners across Syncron products.We are looking for a Senior Instructional Designer (4–5 years experience) who can design scenario-based product training and leverage AI tools to accelerate content creation, scale, and quality. This role requires working in a fast-paced, projectized environment with strong cross-functional collaboration. This is an excellent opportunity for Instructional Designers who want to grow in the software product training space.Note: We are seeking an AI-enabled Instructional Designer who uses AI to work faster, smarter, and at scale-not a traditional content developer.What would you do?Bachelor’s degree in Engineering, Computer Science, or related field4–5 years of experience in software/product training or user assistanceStrong experience in scenario-based instructional designExperience working in a projectized/agile environmentExperience building storyboards, simulations, and assessmentsProven ability to work with SMEs and multiple stakeholdersHands-on experience using AI tools in content development workflowsAbility to use AI to improve productivity (not just basic usage)Expertise in Articulate suite of applicationsFamiliarity with Agentic AI toolsWhat We ExpectCore SkillsStrong instructional design and storytelling skillsExcellent written communicationAbility to simplify complex product workflowsHigh attention to quality and detailDesirableExperience with SCM or enterprise SaaS productsExperience building certification programsExposure to AI-driven workflows or automation conceptsExperience with localization and multilingual contentWe OfferUnsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!Department Customer Excellence Locations Bengaluru Remote status Hybrid Employment type Full-timeRespect. Flexibility. Growth.At Syncron, we’re not just shaping the future of service lifecycle management - we’re also cultivating a dynamic and innovative community of thinkers, doers and visionaries passionate about making a difference.Here, your voice is heard, and your potential has no limits. The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger.Our goal: to make the complex simple. Visit syncron.com to get to know us better!Whistleblowing at SyncronIf you encounter any case of potential ethical or laws violations, you may submit a report to a dedicated Syncron Whistleblowing Platform here.You may request Syncron Whistleblowing Procedure via the „ask a question” tab available here.jobs--overlay#unobserveClickOutside common--modal:closed->jobs--overlay#observeClickOutside " data-jobs--overlay-overlay-value="false" data-jobs--overlay-dialog-label-value="Apply for this job" data-jobs--overlay-overlay-class="!fixed flex flex-col inset-0 rounded-t-6 shadow-job-form-overlay z-career-job-application-form-overlay" data-jobs--overlay-minimize-button-hidden-class="hidden" data-careersite--jobs--form-overlay-target="form" style="--topOffset: 40px; --overlayDuration: 300ms;">Customer Excellence Bengaluru HybridInstructional Designer / Senior Instructional DesignerLoading application form Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Software Development

Direct message the job poster from TP Aparna Kanojia Aparna Kanojia Assistant Manager- Recruitments (Lateral and Leadership Hiring)At Teleperformance ||Ex-Tech M|| Stakeholder Management|| Vendor Management|| Bulk… Teleperformance is hiring for Senior Content Developer / Senior Instructional Designer.Responsibilities:We are looking for someone who has:● Design, developed, and implemented learning materials and experiences that align with the organization's learning objectives● Collaborate with subject matter experts and stakeholders to identify learning needs and develop appropriate solutions● Select and use appropriate instructional strategies and technologies to create engaging and effective learning experiences● Sound knowledge of instructional design principles and adult learning principles● Strong written communication skills and working knowledge of editorial requirements, grammar, and instructional design of materials; attention to detail to ensure qualityQualification:● Graduate in any discipline.● 7+ years of experience in instructional design or a related field● Proficiency in instructional design software and tools● Experience with a variety of learning technologies, including e-learning, blended learning, and mobile learning● Experience with needs assessments, learning evaluation, and continuous improvement processes● Tools Expertise: Camtasia, Vyond, Articulate, Synthesia, etc.Location: GurgaonIf interested, please email at Lovisha.ahluwalia@teleperformancedibs.com. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Outsourcing and Offshoring Consulting and Business Consulting and Services

Direct message the job poster from VARITE INC Shilpa Nayak Shilpa Nayak Technical Recruiter | Product Hiring Expert | India Market Specialized in hiring for top product-based companies across India. Skilled in C2H, MSP… AI Instructional DesignerOpening with one of the leading fintech product company.Compensation- 24LPA to 26LPALocation- Bangalore-BellandurShift: General shift with overlap of 2 hours of US, week offs : Sat & SunEducation: Bachelor's degree in HR, Education, Organizational Development, Business Administration, or a related field — or equivalent professional experience demonstrating the same capabilities.Key ResponsibilitiesLearning Content Development: Build eLearning modules in Storyline/Rise 360, ensuring accessibility and mobile responsiveness.GenAI Integration: Use Synthesia and LLMs for rapid content creation, storyboarding, and personalization.Video & Multimedia: Produce polished video/audio assets with Premiere Pro, CapCut, or Camtasia.QA & Workflow: Manage content lifecycle, conduct rigorous QA, and ensure SCORM/xAPI compliance.Performance Tracking: Monitor L1–L2 data, AI efficiency gains, and content relevance through audits.📌 Required QualificationsBachelor’s degree in HR, Education, Org Development, Business Admin, or equivalent experience.3–5 years in eLearning development with Articulate 360.Proven GenAI expertise (Synthesia, LLMs).Strong video/audio editing skills.Expertise in SCORM/xAPI, LMS deployment, and cross‑device testing.Excellent communication and reporting skills.🌟 Preferred SkillsCertifications: Articulate Certified Developer, AI for Instructional Design, CPTD.Motion graphics (After Effects) or custom illustrations.Familiarity with adult learning principles (Knowles, ADDIE, SAM).Experience with Kirkpatrick Levels 1–4 evaluation.Coaching and learner engagement techniques.Project tools: Smartsheet, Asana, Jira. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Other Industries Software Development

Direct message the job poster from MarketStar India (Regalix) Amulya Bandi Amulya Bandi Helping Businesses Hire Smarter Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to <peoplesuccessoperations@marketstar.com> immediately.Role: Instructional Designer.Experience: 1+ Years.Location: Hyderabad / Bangalore.About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!Job Summary: The Instructional Designer will be responsible for the design, standardization, and development of highly impactful learning opportunities for all levels of the organization. You will engage with Subject Matter Experts (SMEs) and stakeholders to understand, support, and advise on specific training needs.Learn Ops Responsibilities: Learning Analytics: Monitor and analyze learning data to measure program effectiveness, identify trends, and inform decision-making.Learning Communications: Design and deliver clear, engaging communications to promote learning initiatives and increase program visibility.Learning Content Development: Create and curate innovative, accessible, and learner-centric content tailored to diverse audiences.Process Optimization: Streamline workflows and systems to enhance efficiency and scalability across programs.Knowledge Management: Organize and maintain knowledge repositories to ensure easy access to up-to-date learning resources and information.Current Responsibilities: Synthesize information from multiple, diverse stakeholders into cohesive, unified learning content and materials aligning to learning objectives and drive behavioral changeWrite and evaluate learning objectives to determine which delivery methods best support MarketStar Core Values and business objectives that have measurable outcomesDevelop recommendations for changes and improvements to learning content and materials, ensuring alignment with company objectives and cultureServe as a strategic partner to support the consistency and quality of learning content and materialsResearch and incorporate best practices and ideas from the industry and other disciplinesManage and execute LMS learning campaignsProvide technical support for systems including Workday LMS and Skillsoft LMSQualifications: Knowledge of learning & motivation theories, behavioral outcome, technology application, cognitive science and instructional design principlesExperience working with Articulate 360, Canva, Adobe and Office 365 applicationsExperience conducting needs analysis and creating effective evaluation modelsExceptional verbal, oral, and written communication skills; proven ability to translate complex informationProven success managing multiple projects simultaneouslyProven experience creating, designing and developing learning content and materialsProven experience utilizing a learning management systemPreferred Qualifications:Bachelor’s degree in education, Instructional Design or related fields.Certification in Instructional Design or related areas.What’s in it for you?Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility.We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world’s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.If you’re up for this job, go on and hit the “Apply Now” button! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Outsourcing and Offshoring Consulting