Remote Technical Writing & Docs Roles

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Switzerland. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Ireland. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Ireland. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Ireland. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

About The JobThe Technical Writer – IT Operations plays a key role in creating clear, structured, and easy-to-understand documentation that supports daily IT operations and service delivery. This role works closely with multiple teams to capture knowledge, standardize processes, and ensure information is well documented, accessible, and consistently maintained across the organization.Key ResponsibilitiesCreate and maintain clear process documents, step-by-step guides, and standard procedures that support day-to-day IT operations and system upkeep.Work with engineering, operations, and reliability teams to document service expectations, incident learnings, and continuous improvement outcomes.Prepare installation and deployment guides that help field and support teams perform their tasks accurately and consistently.Organize and manage the internal knowledge base, ensuring documentation is easy to find, up to date, and aligned with company standards.Convert complex ideas, workflows, and designs into simple, easy-to-understand documents for both technical and non-technical audiences.Support compliance and audit efforts by documenting policies, procedures, and operational controls in a structured format.Develop and maintain documentation standards, templates, writing style guidelines, and a shared glossary of commonly used terms.Collaborate with subject matter experts to gather accurate information and validate documented processes.Collect feedback from users of the documentation and continuously improve clarity, usability, and accuracy.Ensure documentation supports knowledge sharing, onboarding, operational consistency, and service quality.Required Skills & Experience3+ years of experience in technical or business process documentation, preferably in IT, operations, or service-oriented environments.Strong written communication skills with the ability to simplify complex information into clear and concise content.Experience working with cross-functional teams and capturing knowledge through discussions and interviews.Familiarity with documentation or knowledge-management tools such as Confluence, SharePoint, or similar platforms.Strong organizational skills, attention to detail, and a structured approach to content creation and maintenance.Ability to manage multiple documents, prioritize updates, and meet deadlines in a fast-paced environment.Salary Range50,640.00 - 63,300.00 EUR (Annual)Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

About the CompanyGurucul is a cybersecurity analytics company delivering Next-Gen SIEM, UEBA, Insider Risk Management, and identity/threat detection solutions. We help enterprises reduce noise, detect threats faster, and improve security outcomes using advanced analytics and AI.About the RoleWe are seeking an experienced Technical Writer with 4 to 6 years of experience in the cybersecurity domain to create, maintain, and manage high-quality technical and developer documentation. The ideal candidate should have hands-on experience with DITA XML, Document360, API documentation, Docs-as-Code practices, Git workflows, and AI-assisted documentation tools. The role requires excellent communication skills and the ability to translate complex technical concepts into clear, user-centric documentation.The role involves developing, editing, and maintaining technical documentation, including user guides, installation guides, administrator guides, API documentation, developer documentation, release notes, knowledge base articles, and online help content.ResponsibilitiesDevelop, edit, and maintain technical documentation.Create structured, modular, and reusable documentation using DITA XML standards.Manage, publish, and maintain documentation using Document360 and other documentation platforms.Develop and maintain REST API documentation using OpenAPI/Swagger specifications and related tools.Create comprehensive developer documentation, integration guides, configuration documentation, and code samples.Work in a Docs-as-Code environment using Git-based version control and documentation workflows.Collaborate with Engineering, Product Management, QA, DevOps, Support, and Cybersecurity SMEs to gather technical information and produce high-quality documentation.Leverage AI-assisted documentation tools (AI writing assistants) to improve documentation productivity while ensuring technical accuracy and consistency.Ensure documentation aligns with product releases, security updates, and engineering best practices.Review, update, and improve existing documentation for accuracy, usability, and consistency.Maintain documentation standards, style guides, templates, and information architecture.Support localization, content reuse, and documentation automation initiatives.QualificationsBachelor's degree in Engineering, Computer Science, Information Technology, Technical Communication, or a related field.4–6+ years of professional experience as a Technical Writer.Proven experience in the Cybersecurity domain (Endpoint Security, IAM, SIEM, Cloud Security, Network Security, Vulnerability Management, Threat Detection, Zero Trust, etc.).Required SkillsStrong expertise in DITA XML and structured authoring.Hands-on experience with Document360 or similar knowledge management/documentation platforms.Experience creating API documentation using OpenAPI/Swagger or similar specifications.Experience writing developer-focused documentation, including integration guides, SDK documentation, and technical reference material.Practical experience with Docs-as-Code methodologies and documentation versioning.Proficiency with Git workflows and repositories (GitHub, GitLab).Familiarity with Markdown, HTML, XML, JSON, YAML, and REST APIs.Experience using AI-assisted documentation tools to improve content creation and maintenance.Excellent written and verbal communication skills in English.Strong understanding of documentation lifecycle, information architecture, and content management.Preferred SkillsExperience in creating user-centric documentation.Knowledge of cybersecurity best practices.To apply: Please send resumes to dadasaheb.dhonde@gurucul.com for consideration. Show more Show less Seniority level Associate Employment type Full-time Job function Engineering Industries Software Development

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Enterprise Bot is the leading provider of GenAI, Conversational AI, and automation software, headquartered in Zurich, Switzerland.Our intelligent virtual assistants and automation tools help companies increase efficiency, reduce costs, and deliver exceptional customer experiences in industries such as banking, insurance, and logistics. Our mission is to become the world's leading provider of AI-powered automation software within the next five years.We work with leading companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali and others to improve customer interactions and automate business processes using our state-of-the-art Conversational AI technology.Our global team comprises more than 70 highly qualified professionals from diverse backgrounds.We foster an open, progressive company culture with state-of-the-art technology and flat hierarchies. At Enterprise Bot, you'll experience a unique blend of passion, ambition, challenge, and fun.TasksWe are looking for a smart, driven, and detail-oriented Technical Writer with experience in RFPs, proposals, and technical documentation. You will play a key role in crafting clear, compelling, and accurate responses for clients, as well as producing internal and customer-facing content.The ideal candidate is technologically curious, eager to learn, and able to work independently in a fast-paced environment.Key ResponsibilitiesCreate and write high-quality RFP/RFI/proposal responses and supporting documentsTranslate complex technical information into clear, concise, and customer-friendly contentCollaborate with sales, product, and technical teams to gather required informationMaintain and update proposal content libraries and templatesDevelop technical documentation such as Product overviews, Feature descriptions, Technical FAQs & Process documentationEnsure consistency in tone, terminology, and branding across all documentsManage timelines and deliverables independentlyRequirements3-4 years of experience as a Technical Writer, Proposal Writer, or similar roleProven experience with RFP/RFI or proposal writingStrong understanding of technology or SaaS productsExcellent written and verbal communication skillsAbility to work independently and manage multiple prioritiesHigh attention to detail and strong organizational skillsTech-savvy and eager to learn new tools and productsNice to HaveExperience working in SaaS / AI/enterprise softwareFamiliarity with proposal management tools (e.g., Loopio, RFPIO)Basic understanding of AI, automation, or cloud technologiesBenefitsDirect exposure to founders and core strategic decisions.Learn across operations, strategy, and technology in an AI-driven environment.A culture of ownership, high standards, and rapid growth.If you’re excited by the idea of turning complex ideas into powerful, user-friendly content, this role is for you. Come join our team and make a meaningful impact! Show more Show less Seniority level Associate Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for South Africa. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

DescriptionAbout Norstella:Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle — from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: Accelerate the drug development cycle Assess competition and bring the right drugs to market Make data driven commercial and financial decisionsMatch and recruit patients for clinical trialsIdentify and address barriers to therapiesNorstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella’s investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.Job DescriptionAs a Senior Life Sciences Knowledge Engineer at Norstella, you will sit at the intersection of deep scientific domain expertise and applied AI development.This role will be embedded within a group of life science thought leaders, but will interface across cross-functional teams of data scientists, machine learning engineers and data engineers.Your work centers on curating high-quality fine-tuned datasets which speak to the desired end-to-end behavior we want a model to internalize.The datasets and annotation guidelines/frameworks that govern it will play a critical role in our efforts to deliver predictive analytics and insights across clients.Travel: None requiredResponsibilitiesTranslate complex clinical, regulatory, and life sciences subject matter expertise/requirements into repeatable patterns that can be taught to a model through gold standard examples, working closely with data scientists and machine learning engineers to shape the model’s schema, vocabulary, and target behavior.Through close collaboration between SME and technical colleagues, develop novel methods and parameters of model behavior, based on interpretation of requirements and quick iteration cycles.Design, build, and continuously refine fine-tuning datasets consisting of input/output pairs that demonstrate desired end-to-end behavior across the target task surface area, edge cases, and known failure modes.Author and maintain the annotation and labeling guidelines that govern dataset construction, ensuring the schema, vocabulary, and definition of “what good output looks like” remain consistent across contributors.Define the task taxonomy and output schema in close partnership with data scientists, ensuring data architecture aligns with downstream evaluation metrics and production requirements across NPD.Train and enable subject matter expert graders running eval rounds, including translating feedback to how data scientists implement improvements at the tool call layer.Run iterative dataset experiments: identify where the model is failing, design targeted example slices to close those gaps, and partner with the human-in-loop SMEs to measure the impact of each dataset change.Maintain provenance, licensing, and compliance documentation for every dataset, ensuring all training data meets GxP, regulatory, and intellectual property standards expected in life sciences and clinical settings.Conduct new proofs of concept for novel domain capabilities.Contribute to Norstella’s knowledge base and taxonomy work and help design new agentic workflows based on domain-grounded language models.QualificationsGraduate degree in life sciences, medical sciences, computer science or equivalent professional experience.At least 3 years of professional experience in production-grade life science datasets, including with AI-enabled applications.Experience working with structured publishing platforms and data tools; comfort with automation conceptsExperience working with and statistically analysing large and complex data sets, including data cleaning and preprocessing.Experience working with Generative AI, especially LLMs, including agents, throughout the entire software development lifecycle (SDLC).Experience creating MCPs and consuming them into Agentic workflows.Excellent problem-solving skills and the ability to work independently.Excellent communication skills, especially between technical and non-technical teams.PreferredExperience in developing, evaluating, deploying, and monitoring algorithms and models from proof-of-concept, experimental stages through production, in a reproducible, auditable, GxP-compliant manner.Experience with the AWS ecosystem, specifically with services like S3, ECS, API Gateway, SageMaker, and Bedrock.Familiarity with CI/CD processes, especially as applied to ML operations (MLOps), preferably with Azure DevOps.Experience in fast-paced novel development cycles.Our Guiding Principles For Success At NorstellaBold, Passionate, Mission-First Integrity, Truth, RealityKindness, Empathy, GraceResilience, Mettle, PerseveranceHumility, Gratitude, LearningBenefits25 days annual leave, 4 days for volunteering and a personal day5% pension matchGroup Life Assurance (100% employer funded)Group Income Protection (100% employer funded)Other voluntary benefits such as: Dental, Cash Plan, PMI Excess Cover, Health Screening & Critical IllnessPlease Note - All candidates must be authorized to work in the UK. We do not provide visa sponsorship or transfers.Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: ApplicationHelp@norstella.com. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Information Services

About The JobJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.The Data and Information Governance (DIG) team within the Office of the Data Protection Office is an independent office within HMRC, and has a role set out in policies to ensure HMRC processes its data in accordance with data protection law and regulations. It advocates for data subjects' rights, and is a conduit to the regulator, the Information Commissioner. The Software Development team is there to design, build and implement innovative IT solutions, to support DIG and related partners in the business. Not quite a standard IT team, it is embedded within the DIG team and requires the developers balance their technical skills with knowledge of the policy areas the teams are working on.Job DescriptionAbout the RoleWe are looking for a motivated and detail focused Information Architect (IA) to join the team. This role sits within the Government Knowledge & Information Management (GKIM) profession and plays a critical part in ensuring HMRC information is well structured, findable, secure and compliant with legislation and departmental policy. Alongside core information architecture responsibilities, the successful candidate will also use Power Platform low code tools (Power Apps, Power BI, OneTrust and Dataverse) to prototype and demonstrate Information Architecture requirements. This is not a coding or software engineering role.Service Support & Supplier LiaisonThe Information Architect will provide first line functional support to end users on issues related to information structure, metadata, templates, classification rules, and completion of Information Asset Registers (IAR), Record Of Processing Activity (ROPA) and Data Protection Impact Assessment (DPIA) records. The postholder will triage reported system issues to determine whether they relate to information design or system behaviour, resolving those within GKIM remit and escalating technical faults to the external supplier where required. The Information Architect will act as the business owner contact point, logging issues, providing clear information governance context, and monitoring supplier response and resolution times. While the Information Architect will ensure that system fixes remain compliant with information governance and GKIM policy, all technical errors, defects, and system engineering changes will be resolved by the supplier, not the Information Architect. This maintains appropriate professional boundaries between GKIM (information design and governance) and technical delivery roles.Person specificationKey ResponsibilitiesInformation Architecture & StandardsDevelop and maintain metadata models, taxonomies, controlled vocabularies and classification schemes aligned to GKIM standards.Produce Information Handling Models (IHMs), information flows and information lifecycle requirements.Shape structured information environments such as file plans, folder structures, catalogues and knowledge bases.Governance, Assurance & ComplianceEnsure information structures meet policy, legal, security and retention requirements.Contribute to information related assurance activities and reviews.Provide clear guidance, documentation and interpretation to digital delivery teams and stakeholders.Power Platform Low Code Configuration (Explicit Requirement)Build and configure Power Apps (Canvas or Model Driven) and Power BI to prototype metadata structures, classification rules and information processes.Configure Dataverse tables, fields, relationships, business rules, forms and views aligned to artefacts.Use Power Fx for basic logic and validation (no coding required).Produce low code prototypes and proofs of concept that demonstrate IA standards and support user understanding.Identify where requirements move beyond low code capability and transition them to Government Digital and Data (GDAD) engineers appropriately.Collaboration with Technical TeamsWork alongside developers, architects and delivery teams to ensure KIM best practice is embedded in technical solutions.Translate artefacts into clear, actionable requirements for engineering teams.Maintain clear boundaries: the Information Architect own the information design; GDAD owns technical build.Information Quality, Findability & UsabilityReview and improve existing information structures for consistency, clarity and usability.Help teams implement metadata and classification effectively to support search and retrieval.Stakeholder EngagementEngage users and business teams to understand information needs and structure requirements.Communicate concepts and decisions in accessible, non-technical language.Promote good information management behaviours across HMRC. What We OfferA supportive GKIM professional community.Opportunities to influence information standards.Flexible working arrangements.Essential CriteriaExperience or strong understanding of metadata, taxonomies, classification and information lifecycle.Ability to configure and use low code tools such as Power Apps, Power Query, Power BI, OneTrust and Dataverse.Ability to ensure low code solutions meet accessibility standards.Strong analytical and problem-solving skills.Ability to communicate clearly with both technical and non-technical audiences.Desirable CriteriaExperience with Power Fx.Experience working with digital delivery teams.Office ClosuresIf your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window) These Sites AreTelford Plaza, Telford - moving to Parkside Court, TelfordTrinity Bridge House, Salford - moving to an alternative office in Manchester/ SalfordYou will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.BehavioursWe'll assess you against these behaviours during the selection process:Managing a Quality ServiceCommunicating and InfluencingDeveloping Self and OthersTechnical skillsWe'll assess you against these technical skills during the selection process:You will be asked a technical based question.BenefitsAlongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development.To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.How To ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences. Your CV should cover your last 3 roles. Give a brief summary of what you delivered and any key achievements in each role, including how you meet the Essential Criteria as outlined in the advert.A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Person Specification outlined in the advert.Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.Further details around what this will entail are listed on the application form.Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage.SiftIn the event of a large number of applications being received, an initial sift may be held on your CV.At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, you will be asked behaviour-based questions to explore in detail what you are capable of based on Managing a Quality Service, Communicating and Influencing and Developing Self and Others.You will also be asked a Technical Question in relation to IH03 - Design in Information Architecture. Please see Page 27 of the GKIM skills framework.Interviews will take place via video link. Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - [insert vacancy ref] & vacancy closing date [insert date]'.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application . Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet. How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store.If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You'll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services .Reserve ListA reserve list may be held for up to 6 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.Merit ListAfter interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should:Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ' help ' section, then technical support is available. You will receive a reply in 2 working days.Additional Security InformationPlease note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkersThis role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the 'location preferences' section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window) .The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK .Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality RequirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob Contact Name : Information Architect Recruitment Email : informationarchitectrecruitment@hmrc.gov.uk Recruitment team Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk Further informationAppointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website. Show more Show less Seniority level Entry level Employment type Contract Job function Information Technology Industries Government Administration

Companyteam.blue is an ecosystem of 60+ successful PaaS and SaaS brands working together across 22 European countries to provide its 3.5 million SMB customers with everything they need to succeed online by offering best-in-class expertise and services.team.blue's brands are a mix of traditional hosting businesses that offer services from domain names, email, shared hosting, e-commerce, and server hosting solutions and, as specialist SaaS providers, adjacent products such as compliance, marketing tools, and team collaboration products. This broad product offering makes it a one-stop partner for online businesses and entrepreneurs across Europe.PositionWe are looking for a Business/Technical Analyst, Foundations & Knowledge Management to help shape the knowledge foundation and its integrations. You will translate business needs into clear technical requirements, analyse data and systems, and help test and improve the solutions that feed AI customer care.ResponsibilitiesRequirements & AnalysisGather and analyse knowledge management and integration requirements across brands and translate business needs into clear technical requirementsAnalyse existing knowledge sources, data flows, systems and processes to identify gaps, issues and opportunities for improvementDefine and maintain the content model in partnership with the Foundation PM, ensuring knowledge is structured effectively for downstream systems and AI-powered customer careMap knowledge sources, data flows and integration points and identify how information should flow between systemsTranslate requirements into user stories, process flows and acceptance criteria, working closely with technical teams and stakeholdersImplementation & TestingSupport the implementation and configuration of knowledge workflows and integrations, including making adjustments where appropriateDesign and execute tests, analyse results and troubleshoot issues to validate that changes improve the quality and performance of the solutionWork iteratively with business and technical teams to identify what works, what doesn't and how the solution can be improvedRequirements3+ years of experience as a Business/Technical Analyst or similar hybrid role on technology or data projectsStrong experience analysing data, systems and business processes to identify issues, opportunities and the root causes behind themAbility to translate business requirements into technical solutions and define how changes should be implemented and testedExperience eliciting and documenting requirements, including user stories, process maps, workflows and acceptance criteriaHands-on experience with testing, validating and troubleshooting technology solutions, with the ability to design and execute tests and interpret the resultsComfortable working with low-code/workflow platforms and making or supporting configuration changesStrong analytical and stakeholder management skillsExcellent documentation and communication skillsLocated near one of our European offices, as this is a hybrid roleNice to haveBasic scripting skills and the ability to work with datasetsUnderstanding of knowledge managementExperience with KM or CMS platformsExposure to APIs and system integrationAwareness of AI / RAG knowledge retrievalRight to WorkAt any stage, please be prepared to provide proof of eligibility to work in the country you’re applying for. Unfortunately, we are unable to support relocation packages or sponsorship visas.ESGAt team.blue, our commitment to caring for the environment and each other is at the heart of everything we do. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals. Interested in learning more about our dedication to making a positive impact? Check it out here."Come as you are"Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.The most trusted digital enablerteam.blue is a leading digital enabler for companies and entrepreneurs. It serves over 3.3 million customers in Europe and has more than 3,000 experts to support them. Its goal is to shape technology and to empower businesses with innovative digital services.Click here to read more about team.blue Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Software Development

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for UK. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for UK. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Job Title: Documentation Manager -18 months Fixed Term Contract.Location: Macclesfield Introduction To RoleAre you ready to turn complex, cross-border processes into clear, compliant ways of working at global scale? This 18-month contract will place you at the heart of a company wide ERP transformation, partnering with Global SOP Leads to build and deploy the standards that help our people deliver with confidence.Based in Macclesfield , you will drive the creation and implementation of SOPs and Work Instructions across Manufacturing, Supply Chain and Finance accelerating delivery through established AstraZeneca tools and new AI capabilities while safeguarding GxP and SOx compliance. Do you see yourself shaping a single, trusted set of operating documents that supports faster, safer decisions from shop floor to financial close?AccountabilitiesSOP and WI (Work Instruction) Development (GxP): Contribute to the creation, review and revision of GxP-compliant SOPs and Work Instructions for Manufacturing and Supply Chain, ensuring clarity, accuracy and audit readiness.Finance SOP and WI Development (SOx): Support the development and maintenance of SOx-compliant SOPs and Work Instructions for Finance, enabling consistent controls and timely financial close.Central Repository Management: Establish and maintain a central documentation repository with robust version control, metadata, and access governance to manage the full document lifecycle.Documentation Status Tracking: Build and run mechanisms to track document progress and readiness, surfacing risks early and driving on-time approvals.AI-Assisted Authoring: Use AI tools to accelerate drafting of global SOPs aligned to the programme’s strategic plan, increasing speed without compromising quality.Manual Compliance Verification: Verify AI-generated content against regulated processes, confirming GxP/SOx compliance and alignment to standards before stakeholder review.ECMS Ownership: Operate controlled document workflows in ECMS, own Document Change Control (DCC), coordinate reviews and approvals, and ensure process adherence and metadata accuracy.Enablement and Upskilling: Provide guidance and occasional training to promote consistent tool adoption, documentation quality and efficient ways of working.Ad Hoc Support: Respond to evolving programme needs with pragmatic solutions that maintain delivery pace and quality.Essential Skills/ExperienceExperience with process standardization and ensuring that processes comply with regulatory guidelines, regulatory requirements, and industry best practices in both SOx and GxP.Strong organizational and project coordination skills to assist in the timely development and implementation of SOPs across the programme.Experience with document management systems and tools to track and maintain SOPs, ensuring version control, accessibility and GxP compliance.Background understanding of GxP controlled environments and the importance of compliance, document accuracy, and adherence to established regulated processesproven track record of stakeholder management skills including examples of building effective cross functional relations (e.g. finance, operation, manufacturing, supply chain)Experience in delivering solution to challenges to maintain delivery against timelines and quality standards.Ability to manage competing demands, re-prioritise work at short notice, and adapt to changing plans while maintaining quality and delivery timelines.Ability to interpret AI tool outputs, identify inaccuracies or gaps, and ensure document content is accurate, complete, and ready before stakeholder reviewDesirable Skills/ExperienceAbility to collaborate effectively with multiple teams, including manufacturing, supply chain, IT, Finance and procurement, ensuring alignment and coordination across departments.Supports documentation delivery across both project and BAU activity, adapting to shifting priorities and ensuring continuity of service.When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.Why AstraZenecaHere, scientific ambition meets practical delivery. You will help codify how a global biopharma operates—bringing standardized processes, common data, and real-time insight to thousands of colleagues so they can move from bench to patient with greater speed and certainty. We put unexpected teams together to solve real problems, use cutting-edge technology to modernize end-to-end operations, and value kindness alongside ambition so you can do bold work with the right support. Your contribution will ripple from the factory floor and finance close to the medicines that change patients’ lives.What Is NextWe are looking forward to receiving your application not later than 23rd August.Date Posted14-Aug-2026Closing Date23-Aug-2026Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form. Show more Show less Seniority level Entry level Employment type Full-time Job function Administrative Industries Pharmaceutical Manufacturing

About NerdioAt Nerdio, our mission is to simplify the lives of IT professionals and maximize their Microsoft cloud and end user computing investments.We support organizations of all sizes looking to deploy, manage, and cost-optimize native Microsoft technologies. We partner with Enterprises and Managed Service Providers all over the world to add value on top of their existing native Microsoft investments like Azure Virtual Desktop (AVD), Windows 365, and Microsoft Intune.Created in 2016, Nerdio has always taken a market-leading and collaborative approach to cloud deployment and management. In fact, our product roadmap is greatly influenced by the regular feedback we receive from having seen companies deploy AVD into production environments several thousand times using Nerdio technology.Today, Nerdio is used in over 50 countries by more than 15,000 organizations of every size and vertical. We’re committed to delivering exceptional service and support, which starts with identifying and supporting the best staff possible.We are a fast-moving, nimble company looking for individuals who are collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.About The RoleWe're growing fast, and there's never been a better time to join our technical documentation team. If you're an experienced communicator who’s passionate about making complex technology clear, accessible, and genuinely useful, we want to hear from you!What You’ll DoYou’ll be deeply embedded within the software development lifecycle, creating accessible, user-friendly and localizable documentation for our market-leading Virtual Desktop Infrastructure (VDI) management tools. You’ll work with designers and engineers who are simplifying the transformation of legacy IT infrastructure to Microsoft Azure-driven cloud-based solutions. Drawing on your expertise and experience with XML structured authoring tools and processes, you’ll work across the full documentation lifecycle – from research and testing, through writing and source management, to localization and publishing. You’ll have the opportunity to put your creative muscles to good use, using a range of premium AI tools and scripting languages including Python, JavaScript, and PowerShell to improve and automate processes.What We’re Looking ForBring your whole self (and your nerd cred)More than anything, we want a team player who's genuinely fired up about the world of software development: someone who picks up new skills fast and approaches every challenge with a growth mindset and a creative spark.Required QualificationsThe right person for this role will have:The proven ability to identify and profile a target audience and write technically accurate, engaging content tailored to their needs. (Be prepared to share work you’re proud of and talk us through why it represents tech writing at its best!)Experience creating and source managing XML structured content, including advanced applications such as variable resolution, content reuse, multichannel output and multilingual publishing.A deep understanding of the end-to-end design of the software user experience and the role technical documentation plays in shaping that experience.Solid organization and time management skills. You’ll often be working on several projects at different stages, so you’ll need to prioritize effectively and keep tasks on track.A passion for using and improving software. (If you're active in open-source development communities or have built your own tools, we especially want to hear from you.)A curiosity about AI and process automation, and a drive to explore how these tools can make documentation smarter, faster, and more impactful.A creative, problem-solving attitude, and the confidence to pitch your ideas to senior managers, create prototypes, and demonstrate the value of switching up the way we do things.Preferred QualificationsYou don’t need to have all of these, but they may put you ahead of otherwise similar candidates:Direct knowledge/experience of VDI and/or Microsoft Azure.Experience migrating documentation between tool stacks while maintaining service levels, and of handling post-migration cleanup and maintenance.A track record of delivering localization projects at scale using a Translation Management System (TMS).Experience working with engineers and project managers to deliver software releases within Azure DevOps or a similar environment.Benefits And IncentivesCompetitive Base and Incentive PlanStock OptionsHealth and Welfare Plans*Life and Disability Plans*Retirement Plan*Unlimited Flexible Paid Time Off, including your birthday off!Collaborative Team Culture Benefits for international employees, outside the US, vary by country.Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.The Pay Range For This Role Is100,000 - 125,000 USD per year(Remote (United States)) Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Desktop Computing Software Products

Why join us?Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. Every permanent team member gets equity, so when we grow, you do too. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership.Big tech impact, without the big tech ick.Job DescriptionRole purposeThis role exists to keep Help Center articles and release documentation for assigned product teams accurate, current, and ready for customers, so the Help Center remains a reliable source of information for customers and our AI support agent.Key ResponsibilitiesCreates, updates, and archives Help Center articles for assigned product teams, collaborating with an experienced peer on high-complexity work to make sure the approach and scope are sound.Publishes Help Center articles once they've been reviewed.Creates a knowledge note for every release from assigned product teams, covering what changed, why, platform context, and relevant links, including visuals.Works on product copy for assigned product teams.Partners with Customer Learning Specialists developing courses for their product area to keep content accurate.Uses approved AI skills as part of their daily workflow to increase output while maintaining quality, and flags unexpected outputs or gaps to their lead or an experienced peer.Contributes to internal documentation and team projects where relevant.Technical SkillsRequired skills and experienceStrong writing and communication skills, with the ability to translate technical concepts into clear, customer-friendly language.Comfortable organizing and structuring information across Help Center articles, release notes, and short-form product copy.Familiarity working in an agile development environment, or a demonstrated ability to pick this up quickly.Exposure to a headless content management system is an advantage, not a requirement.Behavioural SkillsProactive in staying close to their assigned product teams, following release cycles closely enough to flag documentation needs early.Open to feedback, treating content review as a way to build craft rather than as criticism.Comfortable working independently within a defined scope while knowing when to loop in an experienced peer.Curious about new tools and ways of working, including AI, and willing to build new habits into their workflow.AI SkillsUses the team's approved AI skills as a default part of their daily workflow for drafting, reviewing, and administrative tasks, not as an occasional tool.Builds fluency over their first few months so AI-assisted work becomes second nature, while keeping content quality and accuracy as the priority.Flags unexpected AI outputs or gaps in existing tools to their lead or an experienced peer.Success looks likeEvery release from their assigned product teams has a knowledge note published within the team's standard turnaround.Their Help Center article content consistently meets the team's quality bar, without repeated rework flagged in review.Assigned product teams loop them proactively, before release rather than after, on both documentation and product copy, and treat them as reliable partners.By month six, they’ve built a steady record of quality articles that their lead can consider for the reviewer qualification process.Key stakeholdersLead Technical WriterAssigned Product and Engineering teamsCustomer Learning SpecialistsSupport Operations SpecialistsWhat This Role Is NotDoes not independently own high-complexity Help Center articles; these require collaboration with an experienced peer.Does not review content until being considered for the reviewer qualification process at month six.Does not own developer documentation.Does not lead or own mobile app release notes.What You Need To KnowOffice: Manila, two to three days a week (hybrid).Work hours: 6am to 3pm (aligned with Sydney business hours).We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire Mitti team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK .Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with youYou can find out more about life at Mitti via Youtube , Twitter , Instagram and LinkedIn.To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to Mitti or any of our employees. We are not responsible for any fees associated with unsolicited resumes. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Technology, Information and Internet