DITA & Structured Authoring Jobs

Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a technical writer who is passionate about creating and delivering developer-centered technical content for developer.okta.com. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content.Reporting to the Manager of Technical Documentation, you will work closely with a global network of engineers, product managers, and developer success professionals to understand real-world use cases for identity and access management.You will create practical technical content that guides Okta's broad technical community, including application developers and integration partners  to adopt, integrate, and deploy our solutions successfully.If you have a passion for learning new technologies and want to help us drive the adoption and reach of our products and platform, this is the place for you! Location: Bengaluru, Karnataka, IndiaWork Mode: Hybrid (2 days Onsite per week)Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." What you’ll be doingDesign, develop, edit, and deliver accurate and effective developer documentation for Okta products.Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.Follow our documentation guidelines to produce high quality documentation.Prioritize projects when working with multiple engineering teams.Collaborate with developers to review API documentation.Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance. What you’ll bring to the roleMinimum 4 years relevant experience writing documentation for Cloud or Enterprise products.Bachelor’s degree or certificate in Technical Writing is preferred.Self-starter who thrives in a fast-paced environment.Excellent written and verbal communication skills.Experience writing SDK, CLI, or developer tools documentation.Experience writing developer documentation and release notes.Experience with Markdown, Visual Studio Code, Acrolinx, and source code control tools such as Git and GitHub.Familiarity working with Jira and Confluence.Good collaboration skills with the writers and cross-functional teams. And extra credit if you have experience in any of the following!Strong ability to understand the application of security products in the real world and produce use case-based content.Knowledge of Okta or similar identity and access management solutions.Experience with DITA, OpenAPI, and any API management and publishing platform.Experience working in an Agile environment.Education:A Bachelor’s degree in Engineering, Information Systems, Technical Communications, or a related technical field.#P22406 The Okta ExperienceSupporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + CommunityWe are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Computer and Network Security

Job SummaryGalapagos Federal Systems LLC is seeking a qualified and motivated Training Specialist to support the Tactical Space Operations Course (TSOC) within the United States Army Space and Missile Defense Command (USASMDC). The selected candidate will support the education, training, and professional development of military and civilian personnel in Space and Missile Defense operations while contributing to the development and enhancement of Army Space, High-Altitude, and Global Missile Defense doctrine.The Training Specialist will develop, coordinate, and deliver individual and collective training programs designed to improve operational readiness, mission effectiveness, and war fighter proficiency. This role supports curriculum development, instructional delivery, training assessments, and continuous improvement initiatives to ensure training products remain current, relevant, and aligned with Army requirements.The position also supports the U.S. Army Quality Assurance Program by assisting with the evaluation and improvement of training, education, and leader development programs to ensure compliance with established standards and objectives. The Training Specialist will work closely with government personnel to support the Functional Training Division, Space Operations Training Branch, and Tactical Space Operations Course mission requirements.Key ResponsibilitiesThe Training Specialist willServe as a Subject Matter Expert (SME) on Army Space Operations, space capabilities, and the integration of space effects into military operations Provide instruction and training support for one or more Space and Missile Defense School (SMDS) courses Deliver classroom and hands-on instruction on tactical Army Space operations, including Space Situational Awareness (SSA) applications, Space analysis and satellite imagery applications, Geospatial applications, Distributive Common Ground Station-Army (DCGS-A) and Command Post Computing Environment (CPCE) capabilities, Server operations and multi-function workstation capabilities, and Tactics, Techniques, and Procedures (TTPs) for integrating space mission products, planning tools, and intelligence products Develop, update, and maintain lesson plans, training materials, course content, and evaluation criteria Analyze, design, develop, implement, evaluate, and maintain training programs in accordance with TRADOC Regulation (TR) 350-70 series and Army accreditation standards Conduct research on emerging threats and impacts to Army space-enabled capabilities; update or develop training materials to ensure relevance and accuracy Coordinate with SMDS training divisions to ensure courseware remains aligned with current Army doctrine, institutional training, and operational requirements Conduct and document After Action Reviews (AARs) to identify trends, lessons learned, and opportunities for curriculum improvement Utilize Army and Government software applications to support instruction and student training Support the development of Army doctrine, training requirements, and leader development initiatives related to Space and Missile Defense Collaborate with government, military, and contractor personnel to enhance training effectiveness and mission readiness Skills And ExperienceThe Training Specialist must haveActive TS/SCI security clearance 5+ years of space related military experience as an NCO or Officer Travel as required to support training events and mission requirements Experience in Army Space Operations, including space mission areas, space organizations, and integration of space capabilities into Multi-Domain Operations (MDO), targeting, and the Army Operations Process Strong understanding of Space Fundamentals and Army space-enabled capabilities Familiarity with Government Off-the-Shelf (GOTS) applications, including Fusion Analysis Development Effort (FADE), GPS Interference, Navigation Tool (GIANT), and Integrated Solutions for Situational Awareness (ISSA) Experience teaching, training, or instructing military personnel Knowledge of military operations and the Military Decision-Making Process (MDMP) Understanding of instructional systems design methodologies, including the ADDIE model Excellent written, verbal, and presentation skills, with the ability to effectively brief senior leaders and communicate complex space concepts to non-space audiences Experience with Microsoft Office Suite (Word, PowerPoint, and Excel) Strong analytical, organizational, and curriculum development skills Education and Certifications The Training Specialist must have the followingRequiredBachelor’s degree PreferredMOSQ FA40, Space 200, ASCBC, ASCF, TSOC, Space Control System Operator, or other relevant space courses Previous instructor-facilitator experience; graduate of a military instructor training course (CFD-IC, ITC/SGITC, FIFC, ABIC, AFBIC, etc.) Experience in Army space operations; space mission areas; space organizations; and space integration into multi-domain operations, targeting, and the Army operations process BenefitsMedical, dental, vision, disability, and life insuranceFlexible Spending Accounts401(k)PTOPaid Parental LeaveTuition reimbursementPaid federal holidaysSecurity ClearanceMust be a U.S. Citizen. A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.Physical RequirementsWork may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner, and that may include lifting up to thirty pounds, as necessary.Company SummaryHeadquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."Company Employment StatementGalapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.USD $100,000.00 - USD $115,000.00 /Yr. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Professional Services

The Manager, Technical Publications leads the development, and delivery of technical documentation supporting Generac's residential, commercial, and industrial power-generation products across global markets. This role owns the end-to-end documentation lifecycle, from authoring and illustration through translation, publishing, and post-release maintenance, for operator manuals, installation guides, service literature, illustrated parts catalogs (IPCs), service bulletins, and digital content. The manager directs an in-house team of technical writers, illustrators, and content specialists who author and illustrate within PTC Windchill and Arbortext; coordinates the external translation/localization vendor that delivers multi-language versions; and partners with Engineering, Product Management, Service, Compliance, and Legal to ensure documentation is accurate, safe, compliant with global regulatory standards, and optimized for dealer, installer, and end-user audiencesMajor ResponsibilitiesLeads, mentors, and develops a team of technical writers, editors, and content specialistsSets priorities, manages workloads, and ensures timely delivery of documentation projectsEstablishes best practices, standards, and processes for content creation and governanceDefines and executes the technical publications strategy aligned with business goalsDevelops and maintains documentation standards, style guides, and templatesEnsures consistency, accuracy, and clarity across all technical contentDrives adoption of structured authoring, content reuse, and modular documentation practicesOversees creation of product manuals, service documentation, user guides, release notes, and knowledge base articlesCollaborates with engineering, product management, service, and support teams to gather and validate contentCoordinates the end-to-end translation and localization program with the external language services vendor, covering operator, installation, and service literature across all markets where Generac products are soldUtilizes and optimizes platforms such as PTC Windchill (PLM) and Arbortext (structured authoring and publishing)Evaluates and implements new tools and technologies (e.g., AI-assisted authoring, content automation)Manages documentation workflows and controls while ensuring adherence to regulatory, legal, and industry standardsOversees quality assurance and documentation effectiveness by implementing audits, feedback loops, and data-driven performance monitoringMinimum Job RequirementsEducationBachelor's degree in Technical Communication, Mechanical/Electrical Engineering, or related technical field (equivalent demonstrable experience documenting mechanical/electrical systems considered)Work Experience7 years of progressive experience in technical documentation for engineered products, with 5+ years in a regulated or safety-critical industry (power generation, automotive, heavy equipment, industrial machinery, aerospace, or similar)5 years of direct people-management experience leading writers, illustrators, or content teamsDemonstrated ownership of the full documentation lifecycle: authoring, illustration, review, translation, publishing, and revision controlHands-on experience with structured authoring in XML (DITA and/or S1000D) and a component content management system (CCMS)Proven track record managing cross-functional delivery with Engineering, Product Management, and Service organizationsDemonstrated experience coordinating external translation/localization vendors, including SOW management, SLA enforcement, and translation memory governanceBudget and vendor management experience, including translation/localization vendorsKnowledge / Skills / AbilitiesFamiliarity with ISO/IEC 82079-1 (preparation of instructions for use) and ISO 20607 (machinery instruction handbooks)Leadership and team developmentStrategic thinking and planningStrong written and verbal communicationContent architecture and information designProject management and prioritizationAttention to detail and quality focusData-driven decision makingPreferred Job RequirementsEducationMaster's degree in Technical Communication, Engineering, or related fieldWork ExperienceHands-on experience with PTC Windchill (PLM) and PTC Arbortext Editor / Publishing Engine in a production environmentExperience with S1000D and/or DITA at scale, including module reuse strategy and BREX/specialization governanceExperience with CAD-to-illustration toolchains (PTC Creo Illustrate, Cortona3D, or IsoDraw) and 3D technical illustrationPlatformsExperience documenting internal-combustion engines, alternators, ATS/switchgear, energy storage systems, or grid-interactive equipmentExperience integrating documentation with field-service platforms (e.g., ServiceMax, Salesforce Service Cloud) and dealer portalsExperience managing translation/localization programs across 15+ languages, including TMSKnowledge / Skills / AbilitiesWorking knowledge of ASD-STE100 (Simplified Technical English) and controlled-language authoringFamiliarity with EU Machinery Directive 2006/42/EC and the EU Machinery Regulation 2023/1230 (effective January 2027), UL 2200, CSA, and EPA/CARB documentation requirementsFamiliarity with Agile/DevOps delivery, Jira/Confluence, and Git-based docs-as-code workflowsKnowledge of UX writing, content strategy, intelligent content (CIDM), and AI-assisted authoring (LLM-based drafting, terminology management, automated QA)While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Electric Power Generation

Se o olho brilha, vem ser Bernoulli Somos feitos de pessoas que acreditam no poder transformador da educação. Gente criativa, determinada e que gosta de aprender. Profissionais que enxergam os desafios como oportunidades para inovar, gerar ideias, soluções e impulsionar o conhecimento. Tudo isso em um ambiente onde as diferenças se encontram, dialogam e trabalham em equipe. Um ambiente acolhedor, plural e dinâmico, onde as pessoas são motivadas a se desenvolver para evoluir, prosperar e alcança…

Empresa de Consultoria, Recrutamento e Seleção admite Designer de Conteúdo Digital em Franca (Centro). Responsabilidades: Atuará em Empresa no ramo de Calçados. Profissional será responsável por criar artes gráficas para redes sociais e campanhas digitais, produzir e editar fotos e vídeos básicos de produtos e bastidores, apoiar na estratégia de conteúdo e fortalecer a identidade visual da marca. Tarefas pertinentes a rotinas de Designer de Conteúdo Digital. Para atuação na cidade de Franca / S…

Na Vitru, transformar vidas por meio da educação é o que nos move todos os dias. Somos a Vitru Educação, um grupo educacional que reúne as marcas Unicesumar e Uniasselvi, levando ensino de qualidade para milhares de pessoas em todo o Brasil. Mais do que uma oportunidade profissional, acreditamos em um ambiente que incentiva o aprendizado contínuo, a inovação e o crescimento das pessoas. Se você quer construir uma carreira com propósito e fazer parte de uma equipe que impacta a vida de milhares …

DescriptionQuantic is looking for a detail-oriented Associate Instructional Designer (contractor) to assist our instructional design team in creating an online Bachelor’s Degree program. In this role, you will input already-developed content into our proprietary e-learning platform. Full training will be provided on the process. This is an excellent opportunity for an aspiring instructional designer to gain hands-on experience and increase your e-learning and instructional design knowledge. Key Responsibilities Content Development: Populate educational content and assessments into our proprietary e-learning platform efficiently and accurately. Quality Assurance: Conduct review of your populated digital lessons to verify formatting, functionality, and overall accuracy. Team Collaboration: Seamlessly communicate and collaborate with the other members of our Instructional Design team. Tracking: Maintain thorough and accurate records of progress and completion. Meetings: Zoom meetings may occur 1-3x a week. RequirementsRequirements: A general understanding of e-learning software (e.g. experience with programs such as Articulate, Captivate, or similar). A strong technical prowess/ background, able to quickly learn and adopt new technologies. At least 3 years of solid business or educational industry experience. A Bachelor’s degree is required. If a contract is offered, transcripts will be required per our accreditation standards. Ability to work efficiently and effectively in a fast-paced environment. Excellent and timely communication skills, including providing and sticking to a schedule. A high level of organizational skills and highly detail-oriented. A plus if you have: Bachelor’s degree in a related field. Experience designing or delivering educational curriculum at the university level. Hands-on experience with G-Suite. Logistics: 20-40 hours per week, though we may give preference to candidates who can devote 35-40 hours per week. 2-3 months of work, which may optionally extend longer 1099 contractor 100% remote Hourly rate $25-$30/hour, depending on experience/qualifications Contractor must possess own computer equipment and internet access About Quantic School of Business and Technology:Quantic School of Business and Technology is on a mission to democratize elite higher education. Our US-accredited online degree programs are mobile-first, highly selective and radically affordable, serving students from leading employers like Amazon, Google and Tesla from over 100 countries. Founded in 2013 by the former CEO and fellow executives of edtech legend Rosetta Stone, Quantic is seeking candidates who thrive in a fast-paced environment and want to join us in building the future of education. Quantic is a division of Pedago Holdings, Inc, an edtech and career-market innovation company.BenefitsNo benefits. Originally posted on Himalayas

Important Notice for Applicants:At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from @bixal.na.teamtailor-mail.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included.Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation?If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.Why Bixal?Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.Our values: People-First: Emphasizing the importance of people in all aspects of work. Collaboration and Transparency: Valuing teamwork and open communication. Growth Mindset: Encouraging innovation and continuous improvement. Creating Lasting Impact: Focusing on meaningful outcomes and positive change. About the role:We are seeking a Senior Technical Writer to support a federal Digital Services Platform Engineering contract. This team builds and operates the secure, standardized engineering platform (source control, CI/CD, observability, infrastructure-as-code, and SaaS tooling) that powers the agency's mission-critical loan origination, servicing, repayment, and collections systems. The Senior Technical Writer will produce and maintain the architecture documentation, engineering standards, runbooks, and developer-facing guidance that make this platform understandable, adoptable, and auditable for engineering teams working with sensitive financial data. This work aligns with human-centered design, Agile methodologies, and government digital services best practices to ensure a secure, well-documented, and confidence-building developer experience.This is a full-time position with a defined performance period of one year with additional option year periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success.Compensation:The salary range for this role is $120,000 – $130,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate.Responsibilities:Technical Writing Write and maintain the Platform Engineering Architecture Blueprint, reference architectures, and Golden Path Templates, translating complex technical designs into clear, action-oriented guidance for engineering audiences. Reduce developer confusion, onboarding friction, and support tickets by producing structured Engineering Standards Catalogs, golden-path documentation, and progressive, task-oriented guidance. Author and maintain platform operations runbooks, architecture decision records (ADRs), and incident/change-management documentation for CI/CD, observability, and infrastructure-as-code workflows. Partner closely with platform engineers, security engineers, and technical product managers to ensure documentation accuracy and implementation integrity across all supported SaaS and infrastructure tools. Apply accessibility standards, inclusive language practices, and compliance-driven content constraints to documentation supporting mission-critical financial systems and their audit requirements. Develop Developer Onboarding Toolkit and Self-Service Platform Portal content, including setup guides, service catalogs, and searchable knowledge repositories. Research the underlying systems, policies, and workflows behind each documentation request so content is accurate and well-informed. Use adoption metrics, developer feedback (e.g., Developer NPS), and support-ticket trends to iteratively refine documentation and improve developer confidence in the platform. Support Compliance Posture Reports and Quarterly Platform Maturity Assessments by clearly documenting policy adherence and remediation efforts. Other relevant duties as qualified and trained to perform Qualifications: Bachelor’s degree in computer science, engineering, or a related technical field, plus at least eight (8) years of relevant experience. Hands-on experience working within a software engineering or technical product environment (e.g., as a developer, engineer, or technical product team member) with a demonstrated strength in writing and documentation. Familiarity with developer platform tooling such as GitLab, Datadog, Jira, Confluence, Slack, or Figma, and with concepts like CI/CD, infrastructure-as-code, and SLOs. Demonstrated ability to design clear, action-oriented, and plain-language content for complex digital workflows involving sensitive or transactional data. Proven track record reducing confusion, form errors, and abandonment through structured microcopy, guidance patterns, and progressive disclosure. Strong understanding of accessibility standards, inclusive language practices, and compliance-driven content constraints. Experience partnering closely with product, legal, compliance, and engineering to ensure content accuracy and implementation integrity. Uses usability findings and performance data (completion rate, error rate, support contacts) to iteratively refine content and improve customer confidence. Excellent verbal and written communication skills, with experience in writing, revising, sourcing, and aggregating content. Ability to obtain and maintain a High Risk Public Trust clearance. Nice to Have Skills and Experience: Experience with federal financial aid systems or government digital transformation. Previous coding/engineering experience. Knowledge of student financial aid processes, loan servicing, or public service technology. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.Originally posted on Himalayas

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Higher Education Expert Type: Contract Compensation: $60–$70/hour Location: Remote Role Responsibilities Construct higher education scenarios for curriculum and program design, faculty senate or accreditation review, and budget or enrollment p…

Direct message the job poster from Renishaw Michael Gilbert Michael Gilbert Internal Recruiter at Renishaw Location Wotton-under-Edge, GlosSalary up to £41,000 depending on experienceHybrid working 4 days/week onsiteRenishaw is a global, high precision engineering technologies group. Our Additive Manufacturing Group designs, develops and supports metal additive manufacturing systems that use laser powder bed fusion technology to build complex metal components layer by layer.We are looking for a Service Technical Writer to join the team and help develop the next generation of service, maintenance and support documentation for Renishaw additive manufacturing products. This role will suit someone who can understand complex engineering systems, work closely with subject matter experts, and turn technical information into clear, accurate and actionable content for service engineers, support teams, distributors and internal stakeholders.You will create and maintain documentation covering service procedures, maintenance tasks, fault finding, installation support, parts information, safety-critical instructions and product change updates. You will also contribute to AMG’s transition towards structured, reusable content using a Component Content Management System (CCMS), helping to improve consistency, governance and content reuse across the service documentation lifecycle.ResponsibilitiesAuthor, edit and maintain service documentation for AMG products, including maintenance procedures, diagnostic workflows, troubleshooting guidance, installation and retrofit support material, service bulletins, parts information and release-related documentation updates.Work with service engineers, product development teams, systems engineers, software teams, safety specialists and product managers to gather, validate and structure technical information.Translate complex technical information into clear, concise and accurate procedures for our global service teams that support safe and effective servicing of metal additive manufacturing systems.Review and improve existing documentation to ensure technical accuracy, consistency, usability and alignment with Renishaw style, terminology and quality standards.Support structured authoring practices by creating modular, reusable content suitable for use in a CCMS and for delivery across multiple channels.Manage documentation tasks through agreed review, approval and release workflows, ensuring content is delivered in line with project and product change schedules.Contribute to continuous improvement of documentation processes, templates, terminology, metadata and content governance.Key requirementsDegree-level qualification or higher in engineering, science, technical communication, English, communications or an equivalent discipline.Experience in technical authoring, technical communication, service documentation or a closely related engineering documentation role.Ability to understand complex mechanical, electrical, software-controlled or industrial equipment systems and communicate them clearly to technical audiences.Strong written English, with the ability to write precise, user-focused instructions, warnings, cautions, notes and procedural content.Experience working with subject matter experts to gather information, resolve ambiguity and validate technical accuracy.Excellent attention to detail, with a structured approach to managing versions, reviews, feedback and documentation changes.Comfortable using Microsoft Word and CCMS platforms such as Heretto.Familiarity with structured authoring formats such as DITA.Good organisational skills, with the ability to manage multiple documentation tasks and priorities across different product or service workstreams.Desirable requirementsKnowledge of additive manufacturing, laser powder bed fusion, metal powder handling, motion systems, lasers, pneumatics, safety systems or machine control software.Experience writing service documentation specifically for industrial capital equipment.Experience creating or briefing technical illustrations, exploded views, diagrams, flowcharts or visual service procedures.Familiarity with Jira, Azure DevOps, PLM, ERP, CRM, service management systems or engineering change processes would be advantageous.Benefits When you join Renishaw, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. We also offer a benefits package that's highly desirable; including a 9% non-contributory pension, discretionary annual bonus, *subsidised onsite restaurants and *coffee shops, free parking, *car sharing scheme and *24 hour fitness centres. ( not available at all sites).We also want to promote a healthy work-life balance as much as possible, so we have introduced a hybrid working policy which allows for a combination of home and office based working depending on the nature of your role. We also offer a variable working programme, 25 days holiday plus bank holidays, Life Assurance policy of 12 times annual salary, Cycle to Work scheme, enhanced maternity pay subject to qualifying criteria, Health Cash Plan, the option to join BUPA Renishaw Health Trust and an Employee Assistance Programme for employees and family. Show more Show less Seniority level Associate Employment type Full-time Job function Engineering and Writing/Editing Industries Industrial Machinery Manufacturing, Automation Machinery Manufacturing, and Appliances, Electrical, and Electronics Manufacturing

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure. Nozomi Networks is the leader of industrial cybersecurity.  Whether our clients need fast product enhancements, onsite engineering support, or rapid deployment across continents, we deliver. We accelerate digital transformation by providing exceptional network visibility, threat detection and operational insight for OT and IoT environments. In this role you will:Plan and create new product-focused technical content for administrators, end-users, and internal employees by collaborating with Nozomi’s cross-functional group of subject-matter experts, including Engineering, Product, Support, and Solution Engineering teams.Help drive strategy to develop, write, and maintain technical content, including procedures, conceptual prose, reference material, tables, and images.Maintain and revise documents mirroring the evolution of Nozomi’s products – Vantage, CMC, and GuardianPartner closely with subject matter experts to ensure that the product documentation is intuitive, simple to maintain, and of the highest quality.Engage with Nozomi Support and customers to understand the Nozomi product experience. Advocate for users by providing UX and feature design input and feedback Requirements:Proven professional experience in technical publications as a primary contributor creating product documentation for enterprise software solutionsFamiliarity with oXygen XML Author, Dita XML, and GitWorking knowledge of topic-based authoring, multi-channel publishing and responsive web contentProven track record of delivering high-quality technical content within deadlines and with minimal editorial supportDemonstrable experience of using AI‑enabled tools as part of day‑to‑day work activities to improve efficiency, quality, or decision‑making.Ability to build rapport with stakeholders across Product, Engineering, Support, and Solutions Engineering teamsExemplary communication skills (both spoken and written) and interpersonal skills that facilitate information-gathering tasksFluency in written and spoken EnglishAbility to create consensus among differing perspectivesAbility to work effectively with AI‑assisted tools while applying sound professional judgement and accountability for outputs.Nice to haveExperience in the field of OT/IoT/IT cybersecurityExperience with issue-tracking software such as YouTrack, Jira, or similarBachelor’s degree, or its equivalent, in a related field such as Computer Engineering, Computer Science, English, or Literature  Who we are and what we stand for:Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.Our Global BenefitsAll of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:Health & WellnessFinancialWork-Life BalanceUnparalleled Flexible Time-OffNeed to know informationSuccessful candidates will be subjected to background verification checks.Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Computer and Network Security

Chi siamo: Skillato®(by Alittleb.it | Zucchetti Group) è molto più di una piattaforma e-learning. È una soluzione gamificata per il continuous learning e l’engagement aziendale, scelta da imprese di primo piano per formare, motivare e premiare collaboratori, partner e reti vendita. Dietro a Skillato® c’è un team appassionato di digitale, innovazione e formazione, con l’obiettivo di rendere l’apprendimento un’esperienza coinvolgente e ad alto impatto. Posizione: Il ruolo: Come Instructional Desi…

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