AI & LLM Technical Documentation Jobs

Date: Aug 24, 2026Location:AUSTIN, TXJoin the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.Functional Title: Technical Editor IIJob Title: Technical Writer IIAgency: Health & Human Services CommDepartment: HHSC & HHS Rate Analysis MGMTPosting Number: 20429Closing Date: 02/22/2027Posting Audience: Internal and ExternalOccupational Category: Business and Financial OperationsSalary Range: $4,523.16 - $7,253.83Pay Frequency: MonthlySalary Group: TEXAS-B-21Shift: DayAdditional ShiftTelework: Eligible for TeleworkTravel: Up to 5%Regular/Temporary: RegularFull Time/Part Time: Full timeFLSA Exempt/Non-Exempt: ExemptFacility Location:Job Location City: AUSTINJob Location Address: 4601 W GUADALUPE STOther Locations: AustinMOS Codes: 4502,4503,4505,4511,4591,165X,35PX,3N0X6,46A,46S,46Z,INF,MC,PABrief Job DescriptionThe Technical Editor II Performs advanced (senior-level) technical editing work coordinatingthe review of compiled information. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.Employees At This Level May Review and edit technical documents, materials, and reports, and recommend revisions or changes in format, grammar, and accessibility. Plan and schedule documentation delivery.Essential Job Functions (EJFs)Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.EJF 1: Reviews and edits technical documents, materials, and reports, focusing on clarity and consistency. Review and edit for grammar, spelling, accessibility, and formatting errors. Validate technical accuracy through external resources. (75%)EJF 2: Maintains records and files in accordance with established process for storing and routing documents. Use version control tools or folders to track changes. (20%)EJF 3: Assists with related work or assignments to meet the business needs of the Provider Finance Department (PFD), the Quality Review Unit (QRU), or HHSC as required. (5%)Registrations, Licensure Requirements Or CertificationsN/AKnowledge, Skills And Abilities (KSAs) Knowledge of the techniques and methods of reviewing and editing various types of materials. Skill in editing technical and business documents, and in the use of a computer and applicable software. Ability to communicate effectively with colleagues and stakeholders.Initial Screening CriteriaGraduation from an accredited four-year college or university with majorcoursework in a related field is preferred. At least one year of work experience intechnical writing and editing is required.Knowledge of HHS processes, procedures, and policies preferred.Additional InformationThe position is currently eligible to telework up to 3 days per week, but HHSC telework policies may update telework schedules in the future. Successful candidates must be able to report to work in Austin within 2 weeks of being offered the position. Please note that all HHS positions are subject to state and agency telework policies, as well as the discretion of the direct supervisor and business need. At this time, Texas state agencies, including HHSC, are not permitted to initiate new H‑1B visa sponsorships in accordance with the Governor’s January 27, 2026, directive. If you require H‑1B sponsorship now or in the future, we are unable to proceed with sponsorship under current state restrictions.Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Active Duty, Military, Reservists, Guardsmen, And VeteransMilitary occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.ADA AccommodationsIn compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.Pre-Employment Checks And Work EligibilityDepending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 FormTelework DisclaimerThis position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.Nearest Major Market: Austin Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Government Administration

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Job Title: Documentation SpecialistLocation: Swiftwater, PAAbout The JobThe Documentation Management function sits within the Quality System job family, specifically under the Quality Content Management System (CMS), Quality Systems, job category. This team is part of the broader Quality organization that covers Quality Control, Quality Audit, Regulatory Compliance, and Quality Risk Management. The Documentation Management team is responsible for managing the lifecycle of Quality documents and records in compliance with good documentation practices. Keeping current, optimizing, and simplifying documentation to ensure Sanofi compliance with regulations and facilitates record retention archiving procedures on behalf of the Swiftwater entity.We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families.Join a global network that powers how Sanofi delivers — seamlessly, purposefully, and at scale. In Manufacturing & Supply, you’ll help reimagine how life-changing treatments reach people everywhere, faster.About SanofiWe’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve lives.Main ResponsibilitiesManaging the GxP documentation lifecycle (creation, revision, and obsolescenceCollaborating with other departments to ensure document content addresses the business needs and processesEnsuring, with the support of relevant experts that the documentation content is compliant with regulatory requirements and company standardsEnsuring the overall documentation package is kept lean (i.e., avoiding redundancies and duplication)Ensuring accuracy, completeness, and compliance of the documentation with writing rules (incl. clarity and grammar)Collecting needs for documentation changes, prioritizing and managing document updatesEnsuring the documentation is regularly updated to remain current and aligned with the needs and processesEnsuring document distribution and access complies with the information classification levelSupporting internal and external audits and inspection by ensuring all required documents are up-to-date and retrievableSupports record retention archiving procedures as a Business Archives Coordinator (BAC) on behalf of the Swiftwater siteActs as liaison with approved third-party storage subcontractorsProvides guidance on archiving tools and processesSupports annual archival eligibility reviewsKey Roles (D, A, I)Establish and maintain documentation systems (D)Decide on compliance-related actions (D)Advise on documentation update needs (A)Advise on document access needs (A)Additional Accountabilities To Locally Support M&S Swiftwater SiteSite Representation & Communication: Serves as the site's backup representative for the CMS Community of Practice (CoP) and participates in Centers of Excellence (CoE) when requested, ensuring effective local communication and knowledge transferThird-Party Storage Coordination: Acts as support liaison with approved third-party vendors for off-site storage activities, ensuring compliance with records retention requirementsLeadership & Project SupportProvides supervisory support on behalf of management as needed and serves as team member or lead for cross-functional improvement initiatives and project teamsTraining & User Support: Delivers advanced guidance to CMS users and conducts specialized training sessions on documentation management processes and best practicesAccess Management: Processes CMS Care access requests for all user roles (excluding Consumer level) to ensure appropriate system permissionsPriority Reporting & Monitoring: Issues weekly high-priority Document Change Request (DCR) reports to ensure timely implementationMOSAIC Governance Support: Supports documentation governance activities in alignment with MOSAIC project requirements and objectivesFly (Paperless) Deployment Program Support: Coordinates local project timelines and deliverables across multiple stakeholders. Serves as a point of contact for business users regarding Fly-related inquiries and support needs; Builds and maintain strong relationships with cross-functional teams and ensures clear, concise project communications to diverse audiencesDocument Lifecycle Management: Distributes periodic review reports to ensure maintaining compliance with global and regulatory requirements. Initiates reconciliation processes for superseded or obsoleted paper logbooks.About YouBasic QualificationsBachelor's degree preferred.Minimum of 4 years of experience in document management, continuous improvement methodologies, and cross-functional process involvement. In pharmaceutical industry preferred.Preferred QualificationsDemonstrated experience leveraging digital tools and AI-enabled platforms to streamline documentation workflows, automate routine tasks, and improve data accuracy and retrieval efficiency.Working knowledge of content management systems (CMS) and digital lifecycle management platforms (e.g., Veeva Vault), with the ability to quickly adapt to new digital and AI-driven tools as they are introduced.Familiarity with AI-assisted document processing capabilities (e.g., intelligent search, automated classification, optical character recognition/OCR, generative AI for content drafting or summarization) is highly valued.Comfort working within paperless and digital transformation initiatives (e.g., Fly deployment program, MOSAIC governance), including supporting change management for digitized processes.Basic data literacy — able to interpret dashboards, reports, and system-generated analytics to identify trends, prioritize document updates, and support data-driven decision-making.Proficiency with document management software and tools, such as content management systems (CMS), Adobe Acrobat, Microsoft Office Suite (including AI-enhanced features), and Veeva Vault.Digital fluency and a growth mindset toward emerging AI tools — eager to learn and apply new technologies that increase documentation efficiency and quality.Ability to evaluate, pilot, and champion AI and automation solutions within documentation and records management processes.Excellent verbal and written communication skills to effectively collaborate with multiple levels in the organization.Strong decision-making abilities with an analytical approach to problem-solvingAbility to manage simultaneous priorities and coordinate complex, multi-workstream programs.Adaptability and flexibility to work in a fast-changing, innovation-driven environment shaped by digital and AI transformation.Ability to manage simultaneous priorities and coordinate complex, multi-workstream programs.LanguagesEnglish language proficiency required (verbal and written).Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.Shape the future of medicine and vaccine delivery with cutting-edge technology, ensuring seamless launches and a resilient global supply.Power industry-leading performance by leveraging digital, data, and AI-driven innovation – at speed and scaleTransform lives worldwide by delivering life-changing treatments anywhere, anytime.Sanofi Inc. and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.#GD-SP#vhdAll compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Pharmaceutical Manufacturing

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Localization Specialist classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Localization Specialist classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Position : Localization Specialist - Remote EligibleLocation : Irvine, CADuration : 12 Months1st ShiftTotal Hours/week : 40.00Client : Medical Devices CompanyJob Category : ProfessionalEmployment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPTPay range:$28- $39.50Job DescriptionThe Localization Specialist supports the delivery of high-quality multilingual content by managing translated content assets, tracking quality-related feedback, and monitoring vendor performance. This role works closely with localization project managers, language service providers, and technical writing team members to ensure translated content is delivered accurately, on schedule, and in compliance with organizational standards.This position is intended for an early-career localization professional interested in developing expertise in localization operations, language technology, content management, and translation quality management.Key ResponsibilitiesLocalization Content and Quality ManagementManage and maintain translated content within the Content Management System (CMS) and the Translation Management System (TMS).Coordinate the import, export, and publication of multilingual content throughout the localization project lifecycle.Ensure content assets, translation memories, and linguistic resources are properly maintained and updated.Review, document, and track linguistic comments, quality issues, and stakeholder feedback through resolution.Collaborate with internal reviewers and localization vendors to ensure consistent implementation of approved linguistic changes.Maintain records of quality issues, resolutions, and corrective actions.Performance Monitoring and ReportingTrack and analyze linguist and vendor performance metrics, including quality scores, turnaround times, and issue trends.Maintain localization operational data and develop data visualizations to communicate localization performance and quality trends to leadership and stakeholders.QualificationsBachelor's degree in a foreign language, linguistics, translation, localization, or a related field. Strong written and verbal communication skills. Excellent organizational skills and attention to detail. Ability to manage multiple tasks and priorities in a fast-paced environment. Proficiency with Microsoft Office applications, particularly Excel.2 to 5 years of experience in the translation, localization, or language services industry. Experience with Computer-Assisted Translation (CAT) tools, Translation Management System (TMS), with XTM and/or Trados Enterprise strongly preferred. Familiarity with DITA XML structured authoring, Content Management Systems (CMS), with Tridion Docs strongly preferred. Understanding of translation quality management processes and localization best practices. Experience in the medical device, healthcare, life sciences, or regulated-content industries is a plus. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Staffing and Recruiting

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Position Summary:Sapient Logic is seeking a Mid-Level Scrum Master / Technical Writer to support a DoD mission systems program in San Diego, CA. This hybrid role combines Scrum Master responsibilities with technical writing and documentation support for engineering and software development teams.The ideal candidate has experience facilitating Agile/Scrum activities while also developing clear, accurate technical documentation. The candidate will work closely with software developers, systems engineers, cybersecurity personnel, product owners, and Government stakeholders to coordinate team execution, track technical work, remove impediments, and develop and maintain program and system documentation.Responsibilities:Serve as Scrum Master for one or more engineering or software development teams, facilitating daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.Coordinate sprint activities, track commitments, identify impediments, and work with team members and stakeholders to resolve issues affecting delivery.Maintain Jira boards, sprint backlogs, dashboards, action items, and other Agile project-management artifacts.Work with Product Owners and technical leads to develop and refine epics, user stories, acceptance criteria, tasks, and priorities.Track team progress, dependencies, risks, and milestones and communicate status to technical and program leadership.Support Agile planning and continuous improvement activities to improve team execution and delivery.Develop, edit and maintain technical documentation supporting software, systems, infrastructure, cybersecurity, and integration activities.Create and maintain technical documents such as system administration guides, installation and configuration guides, standard operating procedures (SOPs), deployment procedures, test procedures, release notes, and user guides.Work directly with engineers and developers to capture technical processes, system configurations, interfaces, workflows, and operational procedures.Translate complex technical information into clear documentation appropriate for technical, operational, and program stakeholders.Develop and maintain technical diagrams, process flows, architecture illustrations, and other supporting documentation using tools such as Visio, Draw.io, or similar applications.Manage documentation in Confluence, SharePoint, GitLab, or other program repositories and ensure documentation remains current with system and software changes.Support technical reviews, engineering meetings, demonstrations, and program status meetings by capturing decisions, action items, risks, and follow-up activities.Assist with preparation of technical briefings, presentations, status reports, and other program deliverables.Collaborate across software, systems, cybersecurity, infrastructure, and test teams to ensure technical activities and documentation remain aligned with program objectives.Required Qualifications:Bachelor's degree in Information Technology, Computer Science, Engineering, Business, Communications, English, or a related discipline.4+ years of relevant professional experience supporting Agile software development, systems engineering, technical programs, or technical documentation.Experience serving as a Scrum Master or supporting Agile/Scrum teams.Experience facilitating Scrum ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.Experience using Jira and Confluence to manage Agile workflows, technical documentation, and team collaboration.Demonstrated technical writing experience within software development, IT, systems engineering, cybersecurity, or another technical environment.Ability to interview engineers and technical SMEs and translate their knowledge into clear, structured, and maintainable documentation.Experience developing technical procedures, user guides, system documentation, process documentation, or similar technical deliverables.Strong organizational skills with the ability to manage multiple activities, priorities, and deadlines.Strong written and verbal communication skills.Ability to work independently while coordinating effectively across multidisciplinary technical teams.U.S. Citizenship required.Ability to obtain and maintain the DoD security clearance required for the position.Desired Qualifications:Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent Agile certification.Experience supporting DoD, Navy, or other Government software and systems engineering programs.Active DoD Secret clearance or higher.Familiarity with software development, DevSecOps, systems engineering, cybersecurity, or IT infrastructure environments.Experience with GitLab, GitHub, or similar source-control and DevSecOps platforms.Experience documenting APIs, software interfaces, system architectures, infrastructure configurations, or deployment processes.Familiarity with Agile metrics, dashboards, velocity, burndown charts, and other methods for tracking team performance and delivery.Experience developing diagrams and technical illustrations using Visio, Draw.io, Lucidchart, or similar tools.Familiarity with Markdown, YAML, JSON, or other structured documentation formats.Experience supporting technical reviews, demonstrations, test events, releases, or system deployments.Familiarity with DoD technical documentation standards and configuration management processes.Benefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveProfessional development assistanceReferral programRetirement planVision insuranceJob Type: Full-time Pay: $95,000 - $115,000/ YearSchedule:8 hour shiftWork Location: On-site Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

About Neon OneAt Neon One, we believe that technology is the key to building vibrant communities of generosity. As a leader in nonprofit software since 2004, we create intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day.Our culture is powered by empathy, innovation, and a shared mission to empower organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas. If you’re passionate about using your skills to drive real impact and want to thrive in a collaborative, fully remote environment, Neon One is the place for you.About the RoleWe are looking for a forward-thinking Technical Writer to join our team and elevate how our users learn and succeed with Neon One software. In this role, your primary focus will be researching, drafting, and publishing clear, user-centric product support articles. You will collaborate closely with our Instructional Designers to co-develop interactive materials for the Neon One Academy, while actively maintaining and updating existing content as our platform evolves. We need someone who embraces modern tech workflows: you are adept at leveraging AI tools to improve workflow, speed up research, drafting, and editing, and you understand how to structure and write articles that can be easily parsed and read by AI retrieval systems.ResponsibilitiesDraft, edit, and publish comprehensive, user-friendly support articles, release notes, and user guides for Neon One’s software platform.Partner directly with Instructional Designers to co-create, structure, and expand educational courses and learning paths for the Neon One Academy.Translate complex software mechanics, APIs, and workflows into clear, actionable steps tailored for nonprofit professionals.Structure and format content using AI-friendly writing principles (clear hierarchy, structured data, semantically rich headers, and modular documentation optimized for RAG/AI search models).Align technical documentation with video scripts, interactive guides, and visual learning aids to create a cohesive learning journey across the platform.Audit, refresh, and maintain existing support articles and Academy materials as new platform updates, bug fixes, or features are released.Ensure all content adheres to Neon One's brand voice, style guidelines, and accessibility standards.Utilize generative AI tools (e.g., LLMs, AI editing assistants, automated research tools) to streamline documentation workflows, enhance clarity, and accelerate production cycles.Ensure all technical content is structured to be easily ingested, summarized, and surfaced by internal and external AI knowledge agents.Must Haves3+ years of experience in technical writing, product documentation, or technical content creation within a B2B SaaS environment.Demonstrated experience using AI writing and editing tools to increase productivity, analyze content, and automate routine tasks.Understanding of how natural language processing (NLP) and LLM retrieval systems parse text, with the ability to write structured, machine-readable documentation.Experience partnering with Instructional Designers, Learning & Development, or Training teams to align documentation with structured curriculum.Proven ability to work closely with Product Managers, Support Engineers, and UX Designers to gather technical details and distill them for end users.Experience with knowledge base platforms (e.g., Zendesk, Salesforce Knowledge, Intercom) and LMS tools.Nice to HavesBackground in or familiarity with the nonprofit tech ecosystem.Excellent written and verbal communication skills, with a passion for helping non-technical users navigate technology.Why Join Neon One?At Neon One, our values are how we show up every day. We make good happen by putting empathy and passion at the center of our work, using technology to uplift mission-driven organizations. We stand for our customers, act with care and intention in every decision, own the solution, and grow together. We innovate fearlessly, always exploring new ways to support our community and each other.How We HireWe use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.This opportunity is offered through HighlightTA, the on-demand talent team supporting Neon One’s growth.Connect with us and learn more:Neon One on LinkedInHighlightTA on LinkedIn Show more Show less Seniority level Associate Employment type Full-time Job function Writing/Editing Industries Non-profit Organizations and Software Development

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal’s survey of the nation’s largest law firms.Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally.  Wilson Elser is seeking a Legal AI Specialist to support the firm's artificial intelligence (AI) goals by actively managing the creation, organization, and deployment of firmwide AI-based knowledge assets (including prompts and workflows) that enable our attorneys and other legal professionals to work more efficiently and effectively. Reporting to the Senior Manager, Knowledge Management Innovation, this position will serve as a firmwide subject matter expert on AI, actively monitoring and regularly reporting on relevant developments in the technological and competitive marketplace. This collaborative contributor will have a heavy emphasis on user enablement, adoption, and ongoing engagement, championing a culture of Knowledge Management and innovation in alignment with the department's mission and vision.ResponsibilitiesStrategic AI Initiatives: Conduct ongoing research to identify and prioritize user and business needs and pain points that could be addressed through AI-centric solutions. Consult with attorneys, Practice Teams, Client Services Teams, and other groups to identify areas where AI can improve quality, consistency, and efficiency. Identify opportunities to embed AI into existing daily workflows. Monitor and analyze the competitive landscape to provide proactive intelligence on AI-related developments at other law firms. Help manage vendor relationships with external AI solution providers.AI Integration: Further the firm's AI and automation goals by actively working with and integrating tools such as Harvey AI, Lexis Protégé, and other emerging technologies into workflows. Serve as a go-to resource for prompt engineering—designing, testing, and refining prompts for Generative AI tools to achieve optimal and accurate outputs. Monitor and report on developments in AI technology, with emphasis on practical applications in the legal industry. Contribute to the development and implementation of AI best practices. Conduct ongoing research on the impact of AI solutions at the individual, team, and firm level, with an emphasis on quality, consistency, and efficiency.User Enablement & Change Management: Work with attorneys, Practice Teams, Client Services Teams, and other groups to identify use cases and create prompts and/or workflows, as appropriate. Curate and maintain a library of crowdsourced prompts and workflows. Develop and maintain user-friendly resources such as prompt libraries, quick-start guides, feature sheets, FAQs, and micro-learning video tutorials. Plan and conduct interactive product awareness and user enablement events, including lunch-and-learn sessions, town hall-style product introductions, and hackathons. Partner with Knowledge Management colleagues and other stakeholders to align change and enablement activities with broader product lifecycle management. Draft and distribute communications about new features, updates, and adoption tips.User Adoption & Feedback: Champion adoption of approved AI and practice tools by engaging directly with lawyers and staff. Track usage and adoption data; prepare and maintain reporting materials to highlight successes and identify areas for improvement. Collect and synthesize user feedback, escalating issues and improvement opportunities to the Knowledge Management leadership team.KM&I Promotion: Through presentations, training sessions/webinars, and other means, actively promote a culture of Knowledge Management and innovation, awareness and adoption of KM solutions, and KM best practices throughout the firm, in alignment with the department's Mission and Vision.Trusted Partner: Serve as a trusted knowledge partner to firm attorneys, employees, and clients, providing guidance and support on AI-related initiatives and best practices.Collaboration: Collaborate with cross-functional department leaders and KM colleagues to develop and deliver user-centric solutions that improve attorney, legal support, and business services experiences.Trend Awareness: Remain current with knowledge trends, legal technology trends, law firm business trends, and legal developments, and share this information appropriately within the firm.QualificationsTo perform the job successfully, an individual should demonstrate a high level of competency and knowledge of best practices in each of these areas:Strong intellectual curiosity with the ability to derive connections between diverse data sets, identify practical applications for emerging technologies, and discover hidden pain points in business processes.Strong interest in AI and legal technology tools with a track record of continuous learning and hands-on exploration of emerging tools.Fluency in generative AI platforms, including Harvey AI and Lexis Protégé, with the ability to quickly learn and adapt to new platforms.Excellent research and analysis skills with a strong aptitude for distilling complex concepts into easy-to-understand, actionable insights.Demonstrated ability to lead change and adoption initiatives in a professional services or law firm environment.Proven experience delivering impactful training (live and virtual) and developing high-quality enablement resources.Strong stakeholder management skills, with the ability to build trusted relationships with lawyers, staff, vendors, and leadership.Aptitude for building relationships and fostering a collaborative approach to working with internal clients across Practice Teams, Client Services Teams, and departments.Ability to empathize and engage with attorneys to look at processes and service delivery through a business lens.Strong project management and critical thinking skills with a focus on delivering high-value, user-centric solutions.Exceptional communication, collaboration, and interpersonal skills, with the ability to influence senior stakeholders.Experience with prompt engineering and devising Generative AI use cases, including with Harvey AI and Lexis Protégé.Excellent computer skills, including Microsoft 365 and SharePoint.Advanced knowledge of relevant technology systems and applications used in law firms and/or legal departments, such as: LexisNexis, Westlaw, SharePoint Online, Microsoft 365, iManage CloudExperience and EducationThe ideal candidate will have at least 3 years of combined experience in legal practice, legal technology, legal operations, professional training, and/or practice support related to AI. Prior experience with artificial intelligence applications and/or technology in a business setting is required. Candidates with experience in a law firm or professional services environment are strongly preferred.J.D. from an accredited law school is required. Candidates with minimum 3 years of experience as a practicing attorney, particularly with a litigation or other high-volume law practice background, are strongly preferred. Wilson Elser offers a competitive salary and benefits package designed to support our attorneys both professionally and personally.A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances.  This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: : $135,000 USD - $165,000 USD Why Should You Apply? Benefits: Outstanding benefits package, including 401k match and generous PTO planCareer Growth: Ample opportunities for professional development and advancementEmployee Perks: Access to corporate discount plans and other benefitsWilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity.  It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users.  You may review our Accessibility Policy here.California Residents may review our CCPA notice for applicants and employees here. #ZR Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Law Practice

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Technical Writer (Mortgage / Fintech)OverviewPhoenixTeam is seeking a Technical Writer with experience in mortgage and fintech platforms to create clear, accurate, and user-friendly documentation for complex financial systems. This role will focus on translating technical concepts, regulatory requirements, and product functionality into accessible content for internal teams, clients, and external stakeholders. The Technical Writer will collaborate with engineering, product, compliance, and business teams to ensure documentation supports operational efficiency, regulatory alignment, and an exceptional user experience.Key FunctionsCreate and maintain technical documentation for mortgage and fintech systems (LOS, POS, servicing platforms)Develop user guides, API documentation, knowledge base articles, and training materialsTranslate complex technical and regulatory concepts into clear, concise contentCollaborate with engineers and product managers to document features and system changesEnsure documentation aligns with regulatory requirements (RESPA, TILA, HMDA, TRID)Maintain documentation standards, templates, and style guidesSupport onboarding and training through structured learning materialsManage documentation lifecycle, versioning, and updatesParticipate in product releases to ensure documentation readinessGather feedback to continuously improve documentation quality and usabilityMinimum Qualifications Education & Experience (must meet one of the following):Bachelor’s degree in English, Communications, Technical Writing, or related field (or equivalent experience) and 3–5+ years of experience in technical writing, preferably in fintech or regulated industries, OR7 years of experience in technical writing, preferably in fintech or regulated industries.Ability to obtain VA Public Trust Clearance.Strong ability to understand and explain complex technical systems.Experience writing API documentation and developer-facing content.Proficient in Microsoft Word and Adobe writing and editing capabilities.Proficient in Confluence and SharePoint documentation and knowledge base systems.Proficient in Markdown editors and Git/GitHub/GitLab for technical tools and version control.Excellent writing, editing, and communication skills.Ability to manage multiple projects and deadlines.Strong attention to detail and accuracy.Ability to simplify complex information for diverse audiencesStrong collaboration with technical and non-technical stakeholdersStructured thinking and content organizationAttention to detail and consistencyAdaptability in fast-paced, regulated environmentsProficiency with Microsoft Suite (Word, Excel, PowerPoint, Outlook).Preferred QualificationsExperience in mortgage, lending, or financial services.Understanding of mortgage lifecycle (origination, underwriting, closing, servicing).Familiarity with MISMO standards and financial data structures.Experience working in Agile/Scrum environments.Knowledge of UX writing principles and content design.Experience with content management systems and documentation platforms.Exposure to compliance and regulatory documentation.Experience creating training content or instructional design.Familiarity with AI tools for content generation and documentation.Experience in digital mortgage transformation initiatives.Knowledge of API-first and microservices architectures.Position DetailsEmployment type: Full-Time, W2Location: 100% Remote (US-based)Hours: 40 hours/week with availability during core business hours of 8am-5pm ETStart date: ASAPEligibility: Must be eligible to obtain a Public Trust clearance Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Direct message the job poster from Core One Jeff Bailey Jeff Bailey Sr. Technical Recruiter Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first! We are committed to recruiting, nurturing, and retaining top talent! We offer a competitive total compensation package that sets us apart from our competition. Core One is a team-oriented, dynamic, and growing company that values exceptional performance!Clearance Required: Active TS/SCI with PolygraphSummaryWe are seeking a Senior Technical Writer to develop, manage, and govern high-quality technical documentation across a complex, enterprise technology ecosystem. This role supports front-end, back-end, database, and security teams, ensuring all deliverables meet federal compliance (FedRAMP / RMF), audit readiness, and operational excellence standards.The ideal candidate brings expertise in technical documentation, structured authoring, compliance artifacts (SSP, POA&M), and engineering documentation frameworks, with the ability to translate complex technical concepts into clear, actionable content for diverse stakeholders.Key ResponsibilitiesSupport the development and maintain compliance artifacts: System Security Plans, Security Assessment Reports, and Plan of Action & MilestonesSupport alignment with NIST SP 800-53 / RMF (800-37), FedRAMP Moderate/High baselines, and ICD 503Support ATO lifecycle documentation and audit readinessSupport and ensure the production of high-quality developer-facing materials: API references, Integration guides, and SDK documentationCollaborate with Back-End Developers to ensure accurate and up-to-date API contractsDocument Data dictionaries and metadata, Database schemas and relationships, and Data governance policiesWork with Database Engineers to ensure data lineage, classification, and handling requirements are clearly documentedDevelop and maintain Standard Operating Procedures, change Enablement documentation and incident response runbooks in collaboration with respective Team SME'sAlign documentation with ITIL processes in coordination with Team SME'sEstablish and enforce documentation standards and templates, version control and document lifecycle management and implement structured authoring and reuse strategiesServe as the central documentation liaison across Engineering teams, Security and compliance teams and Product and program leadershipUtilize documentation tools and platforms: Confluence, SharePoint, Git-based documentation (Markdown) and API tools (Swagger/OpenAPI)Support automation of documentation workflows within CI/CD pipelinesSupport the preparation and manage documentation for FedRAMP audits and 3PAO assessments and Internal compliance reviewsEnsure and support documentations are complete, accurate, and traceable and aligned with system configurations and controlsMentor junior writers or contributors, promote a culture of documentation as a critical engineering disciplineContinuously improve documentation quality and usabilityQualifications Active TS/SCI with PolygraphBachelor's degree or higher in Technical Writing, English, IT or related field5+ years relevant experience OR Masters and 3+ years of relevant experience OR PhD and 3+ years relevant experience of technical writing experience in IT or cybersecurity environmentsProven ability to document Complex systems and architectures and APIs and data modelsStrong understanding of Software development lifecycle (SDLC) and Agile methodologiesTools & Technologies: Confluence, SharePoint, Markdown, DITA, Swagger / OpenAPI, Git, Visio, Lucidchart, Jira, Azure DevOpsDesired QualificationsFamiliarity with FedRAMP, NIST RMF, ICD 503Familiarity with DevSecOps environmentsKnowledge of structured authoring frameworks (DITA)Salary Range: $150,000 - $175,000The pay range reflected above is a general guideline for this position and labor category and is not a guarantee of a specific salary or offer. Final compensation is determined based on factors including, but not limited to, relevant experience, education, certifications, security clearance level, contract requirements, geographic location, and internal pay equity, and may reflect market data specific to the awarded contract.Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Defense and Space Manufacturing